USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Easy to use website and quick delivery. Product just as described”

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Posted 7 years ago

“I ordered for next day delivery which I paid for it but I got my order after a week”

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Posted 7 years ago

“Perfect service orderd jacket was to small so exchanged for a larger size came very quickly very happy 👌👌👌”

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Posted 7 years ago

“As usual 5***** service”

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Posted 7 years ago

“My order's still not been shipped after a week of the order being placed. I've sent numerous emails and still not got a date of when it's going to be shipped. Terrible customer service.”

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Posted 7 years ago

“I recently ordered a belt, the belt I originally ordered was too small. I sent it back requesting a bigger size. The belt came the 2nd time which to my surprise was the exact same size!! I also didn’t get any paperwork in the bag on the 2nd occasion. To this date i am still waiting to receive either a refund or a replacement belt of the size i wanted!!!”

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Posted 7 years ago

“Good pair of shorts delivered very quickly”

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Posted 7 years ago

“Delivery is rubbish. Plus instore collection should be free”

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Posted 7 years ago

“Hi, happy with delivery and how quickly they arrived but. The shoe itself my partner wore them once and had huge blisters which caused he foot to bleed which actually soaked right though the sock onto the shoe which is a bit dissapointing. Hes never once had a problem with lacoste shoes but these seem to hurt his feet horrendously hes told me he probably wont wear them again.”

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Posted 7 years ago

“perfect! thank u USC”

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Posted 7 years ago

“qulaity product”

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Posted 7 years ago

“Good items”

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Posted 7 years ago

“Good price and delivery on time.”

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Posted 7 years ago

“Delivered quickly and Received, happy with product too.”

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Posted 7 years ago

“The order was delayed by 4 days and then there was an item which was cancelled. I had paid extra for an Express delivery I.e. there was an urgency attached to the order and therefore it was quite annoying to chase a number of times and in the end miss out on an item i wanted too. Perhaps when someone's order is delayed they should be notified asap? This goes especially for Express deliveries as otherwise it messes up the chance for alternative courses of action and you have to scramble. Express orders outline that time is important for the customer, getting that messed up will not leave anyone happy. I certainly am not.”

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Posted 7 years ago

“First order I explored the idea of pick up in store, decided against and ordered delivery to home address. Got an email confirming order was going to store. Emailed but it bounced back (looked like cs@... but is actually a noreply@...). Then I tried to call, your contact us pages have an infinite loop of 'how can I contact you' > 'other enquires' > 'how can I contact you' > 'other enquiries' > 'how can I contact...' I don't shopping at a company I can't speak to.”

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Posted 7 years ago

“I am very unsatisfaid because I ordered 4 pairs of shoes, paid for next day delivery and received just three of them on the next day. They took the money for all four pairs and today is the fifth day and I have no delivery yet and no mail to inform me when the fourth pair will be with me. They caused me too much inconvenience because I had to send them abroad 3 days ago. I won’t buy again with USC. Sorry”

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Posted 7 years ago

“Great value. Quick delivery. Very happy with product.”

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Posted 7 years ago

“Staff are very helpful”

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Posted 7 years ago

“Unfortunately the items I purchased were of poor quality. Paying £5.99 for delivery is poor too, (I was aware of this) especially when I need to return the items - which is going to cost me the same again. Hence I’m out of pocket for items that were poor quality. I won’t be buying from USC again.”

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Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews