USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Samson Paul

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products at a reasonable price.”

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Posted 6 years ago

“Quick and efficient.”

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Posted 6 years ago

“Not bad pleased with everything”

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Posted 6 years ago

“Really back service paid next day delivery items didn’t arrive till the following day. Ordered 3 tops but only one arrived The other 2 didn’t arrive till the following week Phoned customer service but refused to refund the items Won’t be ordering from usc again”

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Posted 6 years ago

“The items I ordered can with magnetised security tags on. I was unable to contact Usc regarding this. Doesn’t look good if you ask me, why a warehouse has got items with security tags on I will never know”

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Posted 6 years ago

“An absolute shocker. Ordered next day delivery. Was sent out in 2 different packages over a week apart. First package came after 4 days. 2 items were not sent as they were out of stock. The shoes i ordered did not have a lid on the box. I had to call twice to get a refund on the next day delivery. I have not had a refund for the items that were out of stock. The email receipts are misleading as they show that all the items were sent. USC ruined Eid which is our christmas. I will refrain from using USC delivery service or USC altogether. The call centre workers do nothing to help or compensate for the inconvenience. All in all a shockingly bad experience.”

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Posted 6 years ago

“Really fast delivery. Excellent boots at a good price. Would use again.”

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Posted 6 years ago

“Ordered on line from the sale. First class prices, first class service. Kept informed at every stage.”

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Posted 6 years ago

“Love your range and prices. Sometimes a bit apprehensive to buy things due to having to pay for returns...that’s the only downside.”

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Posted 6 years ago

“U left one simple missing item pis take”

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Posted 6 years ago

“Still not had an email about where my order is??”

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Posted 6 years ago

“Saw item in store and my size was not available. Assistant gave me details and I ordered online. Very easy with fast delivery.”

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Posted 6 years ago

“I recieved half of the itmes and i send email and in one week no one respond me i'm still waiting ..”

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Posted 6 years ago

“I ordered 27th may 7item and i pay £7.99for premium delivery but i got 2 items 31st may and another 4 items 4th june still 1 item missing they didn’t refund delivery charge.really poor service”

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Posted 6 years ago

“Very good price and quick delivery.”

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Posted 6 years ago

“Easy to use website and quick delivery. Product just as described”

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Posted 6 years ago

“I ordered for next day delivery which I paid for it but I got my order after a week”

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Posted 6 years ago

“Perfect service orderd jacket was to small so exchanged for a larger size came very quickly very happy 👌👌👌”

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Posted 6 years ago

“As usual 5***** service”

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Posted 6 years ago

“My order's still not been shipped after a week of the order being placed. I've sent numerous emails and still not got a date of when it's going to be shipped. Terrible customer service.”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews