USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,499 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices but they need to knock the cost of postage down or do away with completely. Postage service is super slow....”

Helpful Report

Posted 6 years ago

“Shouldn’t have to pay for instore collection.”

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Posted 6 years ago

“Ordered 2 pairs of converse as I wasn’t sure of the size. Be aware you have to pay 4.99 for delivery into a store and if unsuitable another 4.00 to return expensive pair of shoes”

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Posted 6 years ago

“Love the price with 50 percent and discount code hi quality clothing apart from tshirts which fade in wash”

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Posted 6 years ago

“Still waiting for my parcel to arrive 😡”

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Posted 6 years ago

“Good delivery time and items but bad payment system security.would still use again”

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Posted 6 years ago

“Great price pity charge so much for delivery”

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Posted 6 years ago

“I do love the shop don’t get me wrong. Great products at prices. But lack of description on items is a killer. Purchased what I thought was a men’s lacoste watch only to receive a woman’s one!”

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Posted 6 years ago

“Order take ages to come and u have to pay £5 for click and collect”

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Posted 6 years ago

“Last order was fine. The one before was a nightmare. Didnt get one of the products, Armani trainers, got a massive dissapointment. So, sometimes the experience is ok, other times is a nightmare”

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Posted 6 years ago

“I feel the price of your delivery for a large company such a USC is ridiculous”

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Posted 6 years ago

“Whereas the products did arrive as expected, a few things were not perfect: - slow order time - from order to dispatch from warehouse to to many days - one out of three shirts was shipped wrinkled and carelessly thrown into a plastic bag. Not like the other two (same brand and model) which came packed and all new.”

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Posted 6 years ago

“I got sum joggers they where the wrong size”

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Posted 6 years ago

“Two items out of stock but didn't say on the website when I ordered them. Only 1 trainer in the box”

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Posted 6 years ago

“Shipping is too expensive!”

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Posted 6 years ago

“I was dissapointed that box was delivered vet! And shoe boxes was vet too. Need stronger boxes!”

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Posted 6 years ago

“I have already submitted my complain but I did not get the answer that i needed. the delivery time is long (almost 2 weeks for Greece from UK) and expensive 16 euros. probably the last time I will order.”

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Posted 6 years ago

“Having to pay for a return puts me off from buying from you again. Why do you not allow customers to return to their nearest store?”

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Posted 6 years ago

“Very difficult to track parcel”

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Posted 6 years ago

“Very slow delivery for paying the price you pay”

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Posted 6 years ago

USC is rated 3.6 based on 37,499 reviews