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USC Reviews

3.6 Rating 37,512 Reviews
60 %
of reviewers recommend USC
3.6
Based on 37,512 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read USC Reviews
Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

USC 1 star review on 21st September 2025
Veronica Shaw
USC 2 star review on 29th August 2025
WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam
USC 3 star review on 14th June 2025
Ayesha
USC 1 star review on 6th March 2025
Bright
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
18
Anonymous
Anonymous  // 01/01/2019
Very happy with the layout and ease of using the website. The only downside to the experience is the very lengthy delivery timespan and charging a premium price for standard delivery.
Helpful Report
Posted 7 years ago
Very good
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Posted 7 years ago
Lacoste trainers for brothers xmas gift. They look fantastic . Fast and efficient parcel receipt. Websites great and easy to follow . Definitely be purchasing from here again .
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Posted 7 years ago
Good shopping experience, an easy non complicated process. Fast efficient service.
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Posted 7 years ago
In fact 0 .. awfull ,terible , next day delivery one week later no sing of my goods customer services not that helpfull as they show it as completed order..would nothat recommend.
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Posted 7 years ago
First order via USC and must say good value and paid a little extra for speedy delivery. Arrived when stated and cannot complain. Will be making additional orders.
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Posted 7 years ago
Fast delivery, excellent quality and service.
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Posted 7 years ago
I’m still waiting on my parcel, 6 working days later . I can’t make a comment on product but perhaps you should review your delivery service. Other products ordered from rival companies later in week are already here.
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Posted 7 years ago
I am very happy with my purchase and delivery was quick ..will buy again in the future ..thankyou ..
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Posted 7 years ago
Looks good & quality really nice. Don't know about fit as bought as a gift
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Posted 7 years ago
The service I got from your site is good. I bought something after two weeks, I was sent an email telling me that the cloth u bought is not available. Why still advertise it online when not available
Helpful Report
Posted 7 years ago
Charging £5 to deliver to your store for a current season item, albeit a size sold out in store, is excessive. This is particularly annoying when you have to wait 5 working days after payment has been taken. It would have been more palatable if it was being delivered to a home address or to somewhere other than a USC store.
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Posted 7 years ago
Although I am more than happy with my purchases two weeks waiting on delivery could be improved .
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Posted 7 years ago
Usc itself extremely happy with. Lots of choice and great prices. Just a shame about the cost of delivery I spent almost £400 yet still.had to pay for delivery. Surely over a certain amount delivery should be free. Would of shopped elsewhere but didn't have the items I wanted
Helpful Report
Posted 7 years ago
really nice jacket
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Posted 7 years ago
Quality product at a great price and in stock first class delivery next day .
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Posted 7 years ago
Brilliant sale price,able to follow my purchase until it arrived at my designated pick-up point...I chose Hughes Electrical over Currys,as the time the staff appeared devoid of basic etiquette ie; please or thank you whilst being disorganised. Hughes has an easy to recognise USC pick-up station,staff were polite and efficient
Helpful Report
Posted 7 years ago
Terrible delivery service due to parcel being nearly a week late
Helpful Report
Posted 7 years ago
Purely for your choice of courier! My Hermes is just terrible! The tracking is poor and my slot was supposed to be between 2pm and 6pm the trainers eventually turned up at 9:50pm! This was unacceptable! I have emailed your customer service department and I have still yet to hear back from them however I feel you should be tendering for a new delivery service!!
Helpful Report
Posted 7 years ago
The items is good quality and price acceptance. However the price for the delivery should be lower, order one small items and still need pay £5.99? Order over £20 should be delivery free.
Helpful Report
Posted 7 years ago
USC is rated 3.6 based on 37,512 reviews