USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple to order, delivery was well packaged & quick. Would order again.”

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Posted 7 years ago

“Still waiting for my order...”

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Posted 7 years ago

“Ordered 3 times, till now i cant say nothing bad about this shopping online. So far i am happy with my purchases. Thank you”

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Posted 7 years ago

“Ok products”

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Posted 7 years ago

“Card left saying it had been left outside by my bin but nothing there. Contacted customer services and all I got was an auto reply saying I would get a response in 5 days. I spent over £100 and received nothing. This is not good at all. Why charge for delivery when they don’t deliver. My neighbours are home and happily accept deliveries on my behalf. I have a packages delivered daily for both work and personal and never have issues like this apart from with This order. I am very concerned where my goods have gone! And the time it’s taking to get an answer.”

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Posted 7 years ago

“Packaging already opened on delivery? Clothing hanging out! Absolutely terrible.”

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Posted 7 years ago

“Poor , cheaper prices on some stock for sure. Shop to crowded and not easy for disabled person to mi e around Online store is slow and does not apply codes correctly. Different prices in store and online - no communication on banners to say that terms and conditions apply to ceratain promotions. Those conditions only become evident after the event and at the time are no way linked in banners and promotional material. Customer service is poor and they use every trick in the book to disconnect your call or not talk to you. Persistence is key but ultimately pointless. Disappointed again - should learn from my own mistakes and only shop in store Codes never work properly on site by my reckoning 10% of 200 is 20 and not 10 and then promotion ran storewide - does not work”

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Posted 7 years ago

“I've got wrong the size for the jeans. I ordered w32, but they send me w33.”

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Posted 7 years ago

“Very cool”

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Posted 7 years ago

“I think its silly not to offer a free delivery service of any kind, especially as collect from store is the same value as home.”

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Posted 7 years ago

“I still have not received my order.”

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Posted 7 years ago

“Very pleased with purchase quick delivery”

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Posted 7 years ago

“Received a pair of £199 trainers that had previously been worn and had blue dye on them and a scuff mark. Contacted customer services and returned the shoes for an exchange. I now have the exchange but am unhappy I had to pay £11 to return a pair of trainers that were not fit to be sent to a customer. Explained in my email I wasn't happy. No refund of my postage offered even though the return was not because I changed my mind but because the trainers were in effect faulty!”

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Posted 7 years ago

“The item I sent back I was charged 89 pound for and it clearly has sale price on it 63. But I was charged full price. Other items happy with”

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Posted 7 years ago

“Total disaster, sent me the wrong delivery and got someone else’s shoes! Won’t be using again... can’t mark as ‘zero’ stars but would if I could.”

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Posted 7 years ago

“Fast secure delivery. Good quality items at a very competitive price. Will use again.”

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Posted 7 years ago

“Terrible service”

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Posted 7 years ago

“Excellent service excellent delivery”

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Posted 7 years ago

“Good designer clothing at an affordable price”

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Posted 7 years ago

“To be honest took a long time to come boxes really bashed and one item out of stock”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews