USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the USC but i had to order 3 times jeans cause after few days they recognised that those jeans are out of stocks.Fortunatly those orders were not urgent.I hope the 4. jean order is not gonna be out of stock.”

Helpful Report

Posted 6 years ago

“Do not like paying to order online and pick up in store when they don't have the size you want. A £5 voucher is no good to me.”

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Posted 6 years ago

“Packing not good all thrown in the bag very creased small black marks on white T-shirt info for delivery though was good”

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Posted 6 years ago

“I'm missing a parcel 1/2 parcels were delievered xx”

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Posted 6 years ago

“Trainers exactly as ordered and came sooner than said but I think its ridiculous in this day and age that they still charge £5.00 for delivery to store! I know they give a £5 voucher but people do not want that especially people like myself who only buys for their husband its a waste of £5. I also think £5 delivery in this day compared to other companies is excessive.”

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Posted 6 years ago

“Boxes were damaged and only had a date for delivery no time frame”

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Posted 6 years ago

“Hi there it was very fast shipping that was good one thing my Levi’s t shirt I bought look different from the picture online the colour was faded and look old I payed 20 pound for this I cannot send it back as am going on holiday this week for a month that’s why i bought this t shirt I bought 100 pound worth item the one I was really waiting to wear was this Levi’s t shirt which am very disappointed”

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Posted 6 years ago

“Goods took a long time to come quality quite good , had to send two items back , do not know how I will have to wait for a refund”

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Posted 6 years ago

“Ordered 4 items, advised 1 out of stock, so received 3, which was great. When package arrived, bag was damaged & had a hole in revealing an item. Opened packaging to find only 1 item was in a sealed bag, 1 item had fell out of its packaging & the other had just been put in, which was the item showing through the hole! Luckily not damaged as all items are gifts.”

Helpful Report

Posted 6 years ago

“I’ve yet to receive the trainers as Hermes have called to deliver 3 times when I’m out at work. I need them to make contact with me to arrange a time when I am at home for delivery Can you assist as the trainers are a Christmas present?”

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Posted 6 years ago

“Great only complaint that usc should have a scheme for repeat buyers to save money with them”

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Posted 6 years ago

“I love the selection but you guys need to sort out the postage. We spent well over £100 and are still charged postage and returns postage.”

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Posted 6 years ago

“Three items received - one was jeans and still had the security tag on - extra expense to travel to get this removed.”

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Posted 6 years ago

“wrong size, chart was off, returning, ordered another”

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Posted 6 years ago

“Ordered 2 items only one showed up.. no email communication to say item was out of stock...”

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Posted 6 years ago

“Ordered three pairs of jeans which two were fine but the third had stains and marks on one of the legs. Out my own money I had to return the jeans, if they had quality checked the jeans they could have seen the stains and I would have received all items in new condition.”

Helpful Report

Posted 6 years ago

“The products arrived quickly but one package had come apart and the boxers had clearly been removed, opened and shoved back in. They also had sale stickers stuck all over them so I had to wrap them without their boxes.”

Helpful Report

Posted 6 years ago

“The speed of the service and the prices paid were very good In terms of the quality of the product the trainers ordered had a defect as shown in the images. So overall not the greatest, would probably use again in the hopes this was just a "one off"”

Helpful Report

Posted 6 years ago

“Swift service but there is a mark on the product...as it so close to Christmas I'm just gonna hope it washes out before giving it as a gift.”

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Posted 6 years ago

“My order arrived in a few days but I didn't receive the £5 voucher I would get for having the package delivered to my local store”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,501 reviews