USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,499 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The buying journey was nice and easy and the delivery service was good but on spending well over £100 with to have to pay for returns on an item was quite disappointing.”

Helpful Report

Posted 6 years ago

“Clothes tend to be on the small side so order a size up. My 9 year old is slim but tall for her age and has muscly thighs as she does Highland dancing - the age 11-12 leggings I got are too small. Also, delivery is pretty slow so give a week if you’re needing your order for a specific date. Prices are good and designs too.”

Helpful Report

Posted 6 years ago

“Lovely trainers but to big and unable to return to store. I now have to pay a lot of postage by recorded delivery to send back. For this reason I won't shop again”

Helpful Report

Posted 6 years ago

“Item i ordered was not as picture online Intact it looked like a rag very poor quality”

Helpful Report

Posted 6 years ago

“V excited about my new trainers as started jogging but unfortunately the delivery courier messed up my delivery 😌”

Helpful Report

Posted 6 years ago

“To be honest it took quite a bit of time to get my kids trainers delivered and one pair had cream marks on them (they were white converse) and I can’t be bothered with the faff of sending them back so I’ll jisy leave it.”

Helpful Report

Posted 6 years ago

“Really good value for money, but delivery service is appalling. £4.99 for click and collect in store and having to wait long time for order to be processed and send. Other places don’t charge for the service and yet are still able to provide fast delivery.”

Helpful Report

Posted 6 years ago

“Item I ordered was out of stock. Majority of other shopping sites gives you the option of the refund or wait for the item to come back in. I would of been more then happy to wait as the only reason I ordered the other items was cause I was ordering shoes that was out of stock. Other then that item arrived very quickly and all well packaged.”

Helpful Report

Posted 6 years ago

“CONVERSE Ox 2V CANDY White/CHERRY C7 (24) is not ok because on the box the number is 24 but the real number of sneakers is 23.In the end that converse will be cost more than in Croatia if i will send you back and pay postal costes twices.I am very disappointed. Regards, Dragana”

Helpful Report

Posted 6 years ago

“Having to pay £4.99 for the deliver and then waiting over a week is the worst delivery service I have come across online so far. Not being able to return clothing items in-store another annoying thing. I won’t be ordering online anyway, this was my first and last online purchase.”

Helpful Report

Posted 6 years ago

“An ok system for ordering and quick delivery however, if you return a product you receive no acknowledgement whatsoever.”

Helpful Report

Posted 6 years ago

“You should give your customers more often some discounts or free delivery. Than We would shop more often.”

Helpful Report

Posted 6 years ago

“Products are good......but delivery costs are excessive and take too long to be delivered for the cost....”

Helpful Report

Posted 6 years ago

“Delivery could’ve been quicker”

Helpful Report

Posted 6 years ago

“April 7th was my birthday! all stores have given a discount and your not! I was really waiting! already ordered without. wrote in support to make free delivery but no one answered me!”

Helpful Report

Posted 6 years ago

“Serves is good . But same stafe is messing and wring sazi”

Helpful Report

Posted 6 years ago

“When my items turned up the security tag had not been taken off. So I had to take it off myself which damaged the item. I could of sent it back for a new one but couldn’t be bothered 😕. I think there needs to be more care taken when the products are for posting”

Helpful Report

Posted 6 years ago

“Love the clothes, always have. But not having a free returns policy stops me shopping online anywhere near as much as I would!”

Helpful Report

Posted 6 years ago

“bad delivery, still waiting for my order to come into store after over a week.”

Helpful Report

Posted 6 years ago

“Delivery takes to long considering you’re paying for it. This web site will be a last resort for me”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,499 reviews