USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,499 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Im puzzled as to why I cant get half size shoes in store, only online”

Helpful Report

Posted 6 years ago

“Order received promptly however one of the items had a hole in which was very visible Disappointed that this had still been sent out I have sent item back so just awaiting a replacement”

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Posted 6 years ago

“Clothing came in good condition. However it took 7 days for it to be delivered.”

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Posted 6 years ago

“I’ve been told that the order will arrive on Monday, and I had to wait till Wednesday to get my order. Also, when the order arrived I noticed thst one of the shoes was a bit damaged but I did not want to give them back as I was advised that there are no other spare to change them with and also it would have taken too lomg to get s refund.”

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Posted 6 years ago

“Ordered 2 pairs of shorts size large one came right size other said large on bag but xl on the shorts so am out of pocket sending back someone else’s mistake”

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Posted 6 years ago

“Arrived in less than a week but was given the wrong size even tho it states in my order the size I wanted!”

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Posted 6 years ago

“Delivery is to expensive and had to pay to return my items so I’ve spent nearly £10 on items I didn’t keep”

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Posted 6 years ago

“The trainers I received were not as pictured on the website and had to be returned. Contacted USC who asked for photographs, after sent they advised that I had received the correct item - even though the pictures showed otherwise.”

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Posted 6 years ago

“1. Delivery time to Romania very long. 2. One pair of sports shoes is used”

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Posted 6 years ago

“Clothing sizes are small”

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Posted 6 years ago

“I didn’t receive a T-shirt I had ordered due to no stock, however checking the website this t shirt is IN stock in all sizes”

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Posted 6 years ago

“Good clothing and prices, happy with the quality there. shame the delivery options don’t match! I had to pay for delivery for an order over 300, then had to pay to return a couple of items for an exchange of size. Maybe free returns and delivery on orders over a certain amount would make it a 5 star for me.”

Helpful Report

Posted 6 years ago

“Everything arrived in good time. But one of my new t-shirts was dirty and will need to be washed before I can wear it.”

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Posted 6 years ago

“Took alot of time for deliver”

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Posted 6 years ago

“disappointed wrong size of shoe sent in box but right size on box sent emails and pictures not yet resolved.the other shoes are great.Not willing to pay return postage as I paid 6.99 for next day delivery and the mistake is not mine thanks.”

Helpful Report

Posted 6 years ago

“Great variety of products available. Not as accessible as other retailers especially shopping online. The option to deliver to store is costly. There is also no option to return to store and an additional charge for returns or exchanges via post which adds up.”

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Posted 6 years ago

“I’ve paid more than received, as the item was out of stock, where is refund? APPUSC40000055525872”

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Posted 6 years ago

“Price is cheap compared to other online shopping. But the packing of the products specially tshirts is poor. Received my order the other day, tshirts were not in plastic pouch. I will be returning some because it's dirty”

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Posted 6 years ago

“I did not receive any notification that my order had arrived in store”

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Posted 6 years ago

“I was sent an incorrect perfume and it was faulty I had to pay to send the item back. Other items were good delivery was quick I paid extra for next day delivery but couldn’t gift the perfume as it was incorrect so the error ruined my experience, not sure If I will use again.”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,499 reviews