USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Apalling customer service, ck boxers arrived 1 pair of which was stained and looked like semen! 😱 contacted customer services and was offered a partial refund of £6.50 when I asked for a new pack of 3 to be sent immediately, was then offered £10! Good job they weren’t a xmas present! #avoidusc”

Helpful Report

Posted 7 years ago

“I found my service very poor unfortunately, i never normally have a problem with communication and ordering things online however i felt this time round i got messed around with a lot, I understood there was a issue with the address however i told a man and women on the live chat my correct address and an email to Hermes, however both time i got told my address would be passed on to the courier and i would get it within 24-48hrs however this didn't happen, i felt i was going round and round in circles having to keep asking questions about where my parcel was, in the end being told it wouldn't come before Christmas i had to cancel my order and buy another from the shop it self. I understand its Christmas and very busy time i just felt like i was getting no where with receiving my parcel and if it wasn't for me chasing it up all the time i wouldn't of been told it wasn't going to be here before Christmas and wouldn't of been told anything other than "delay due to address query" every day. I'm not sure if this is a matter with USC or Hermes but the delivery was very poor. However customer service at USC shop its self was good and got the problem sorted straight away and was very helpful.”

Helpful Report

Posted 7 years ago

“Good service came when stated, up dated throughout and quality of items very good for price”

Helpful Report

Posted 7 years ago

“Excellent quality , speedy delivery and was easily bought at fantastic prices xx love to shop here for all the family’s wants”

Helpful Report

Posted 7 years ago

“Shopped on line. My parcel Was passed about with your couriers. Then sent back to yourself. And was refunded my money which I never asked. For I wanted the item for a Xmas gift. So won’t be shopping with USC ever again”

Helpful Report

Posted 7 years ago

“Good quality clothes for affordable prices.”

Helpful Report

Posted 7 years ago

“Part of my order was cancelled and took ages to get a refund. I ended up cancelling the full order. £4.99 delivery is shocking, a delivery to store should be free.”

Helpful Report

Posted 7 years ago

“.”

Helpful Report

Posted 7 years ago

“Excellent products but delivery charges to expensive plus on returns should be a free delivery label . As A lot of online companies provide”

Helpful Report

Posted 7 years ago

“ordered a white t-shirt and it came with a black mark on it.”

Helpful Report

Posted 7 years ago

“Service and products top quality what a great site”

Helpful Report

Posted 7 years ago

“Very quick delivery & excellent communication”

Helpful Report

Posted 7 years ago

“Easy to order online. Quick delivery . Would use again”

Helpful Report

Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

“Great sales fast delivery good quality and easy on line ordering”

Helpful Report

Posted 7 years ago

“Excellent.Happy with prompt service.”

Helpful Report

Posted 7 years ago

“Unfortunately I have to give you a bad review as what I ordered hasn’t been delivered. Also slightly remiss of you to ask me to do a review when my goods haven’t been received. Won’t be using USC again.”

Helpful Report

Posted 7 years ago

“My parcel has not arrived. And I have not heard from you regarding my emails”

Helpful Report

Posted 7 years ago

“Good product, good price, fast delivery. Great job. Thank you USC.”

Helpful Report

Posted 7 years ago

“Easy pick up and quick delivery!”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews