USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Nicholas

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still haven’t received item despite ordering it over a week ago”

Helpful Report

Posted 7 years ago

“I bought a dress for my partner and when arrived wasn’t the same one. When I asked costumer service that I would like to be refunded for that dress plus return costs they have said to me that I need to send them a picture of the receipt and so I did . Still waiting for the return cost to be refunded...”

Helpful Report

Posted 7 years ago

“Trainers arrived, super excited - only to discover size 5 trainers in a size 6 box. Very disappointed that not checked before dispatch. Have emailed USC for a prepaid returns label as per distance selling regulations, but they seem to be ignoring that.”

Helpful Report

Posted 7 years ago

“Love my new converse, so cheap I bought two pairs! Excellent delivery service too.”

Helpful Report

Posted 7 years ago

“Shocking service sent wrong item and then took 5 days to reply to complaint. Still on going.”

Helpful Report

Posted 7 years ago

“No.1 👍👍👍👍👍👍👍👍”

Helpful Report

Posted 7 years ago

“I placed an order over two weeks ago & on Sunday 9th of September I received an email say my purchase was ready to be shipped, under an hour later I was emailed saying the stock was no longer available and would be refunded in the next 2-5 days. I still have not received any refund or and response. I have been in to a USC store and was told this is unfortunate but they don’t deal with the online side oc things. So over two weeks has passed and I have not received any product and USC have had my cash in their account building interest while I’m left out of pocket. Absolute disgrace.”

Helpful Report

Posted 7 years ago

“Great value”

Helpful Report

Posted 7 years ago

“I ordered Puma size 45, and got a shoebox with 45 on it, but inside shoes it said 46. I got a lyle and Scott t-shirt, red, long sleeves, where the arms are weird. So not really happy.”

Helpful Report

Posted 7 years ago

“My left shoe was dirty maybe it was on display was not happy as I peeled the inside sticker off the label came off !!”

Helpful Report

Posted 7 years ago

“I'm so glad I found this site. I find I get more for my money shopping with usc and the items of clothes are of a great quality. The added bonus is it's shopping made easy.”

Helpful Report

Posted 7 years ago

“USC, SportsDirect and other in chain are far most best I've ordered from. Especially they have DHL delivery, that guarantee goods will be with a international user quick and safe.”

Helpful Report

Posted 7 years ago

“Well, you have taken my money from my credit card like more than a week ago,and I still dont have the products I have ordered delivered to me,so I am very frustrated”

Helpful Report

Posted 7 years ago

“I did next day delivery and a week later still no sign of my parcel! Emailed customer service and no response from them either! Will be asking for my money back! Terrible service”

Helpful Report

Posted 7 years ago

“Love using USC especially for kids trainers. The only fault is that return postage for exchange of size is not free!!”

Helpful Report

Posted 7 years ago

“Good”

Helpful Report

Posted 7 years ago

“I love my coat from usc very reasonable price lovely quality very prompt efficant polite delivery and service thankyou usc.”

Helpful Report

Posted 7 years ago

“High international delivery cost (10 pound), and still waiting reciving my order. nearly 10 or more days waiting paying as express international delivery from uk other shops.”

Helpful Report

Posted 7 years ago

“Great service!”

Helpful Report

Posted 7 years ago

“Maybe a poor is a bit harsh based on the products. There were no issues with the boots so for those I would be inclined to say ‘very good’. However, having paid £4.99 for standard delivery, I then discovered that I had to pay for any returns. My own fault for not reading the small print, but this then added another £8.29 ( courier + insurance), so suddenly the one pair of boots I purchased out of the three, were £13 dearer. Will not use again for this sole (pardon the pun) reason. Will go back to other sellers where I do not have to have the added expense.”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews