USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Nicholas

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item as described. Speedy fast service. Will buy again. Great communication.”

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Posted 7 years ago

“Brill”

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Posted 7 years ago

“very happy customer would like so discounts because i will buy again from you”

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Posted 7 years ago

“Ordered clothes online, didn't match discription sizes. Went to newtownabbey USC for refund, which they refused. Wasted over £14 in postage due to inacurate sizing charts. Not a happy customer.”

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Posted 7 years ago

“quick delivery, good clothes quality, good price for shipping and large choice of brands.and good sales. thnx, Pero”

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Posted 7 years ago

“I placed a big order for hubbys bday. Paid for next day delivery which didn't turn up. It's impossible to find a number for usc but when I eventually did the customer services team was shocking not helpful at all. 1 person told me I would get it within 24 hours the other other told me my parcel was lost. So he didn't get them for his birthday and they weren't very helpful at all which is disappointing”

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Posted 7 years ago

“Tots amazeballs, i absolutely love shopping here both instore and online”

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Posted 7 years ago

“Thank you for the great service and sale I'll be back”

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Posted 7 years ago

“Great customer service, I was attended to before I even got to the till! however when I’d got my parcel home (I'd ordered online for delivery to store) the white trainers had black scuffs on the top as if they’d been worn.”

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Posted 7 years ago

“The night wears I bought are low qualities.”

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Posted 7 years ago

“Whilst the service, choice and quality and value for money USC offer is good, I begrudge the extortionate delivery fee.”

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Posted 7 years ago

“Happy with product but delivery poor. Ordered on Thursday 6th before 6pm and paid for next day delivery, didn't receive until Monday 10th, followed tracking and it had been sent to wrong depot. E-mailed customer service and received no reply.”

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Posted 7 years ago

“Boots were lovely and sturdy at a great, discounted price. Arrived at chosen destination for pick up within a fair amount of time. Love USC, always have!”

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Posted 7 years ago

“Great sandals very comfortable, well made”

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Posted 7 years ago

“Excellent next day delivery”

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Posted 7 years ago

“Paid for next day delivery and received it 4 days later”

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Posted 7 years ago

“Good Ontime next day delivery of my order with best online product pricing.”

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Posted 7 years ago

“Simple to order, item came when it should, service very good,”

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Posted 7 years ago

“First class service”

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Posted 7 years ago

“I did 2 separate orders both of which came to just over £200. The first order was an Armani top for my brothers birthday. However on arrival I got some golf trousers from sports direct......I was extremely upset because my brothers birthday was the next day and couldn’t give him the tshirt. This made me worry about my second order that was over £150 if I’d even revive it. So that night I sent them an email. They refunded me straight away. The next day my big order cake and everything I ordered had cake I was so pleased. I then received a message from them saying that they had sent out the original tshirt free of charge as a good will gesture. Overall I am extremely pleased with their customer service and will defiantly be ordering from them again. Sophie shortman 😊”

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Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews