USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online a week ago, you just took my money and didnt send the goods. Tracking has been saying delayed for 24hrs and no change. Warning people. Dont use this site it's a scam.”

Helpful Report

Posted 5 years ago

“I received a pair of converse, white. One was cream. Guessing it was an ex display. Had to pay for delivery and then to send it back. They should never have been sent like that.”

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Posted 5 years ago

“Paid for next day delivery. Waited in all day never turned up. Would not order from you ever again. Would advise anyone who asked not to order from you also.”

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Posted 5 years ago

“Reasonably priced, for quality clothes”

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Posted 5 years ago

“Good quality and really good selection”

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Posted 5 years ago

“Next day delivery wasn’t the next day Sent wrong clothes sizes, will be getting returned tomorrow”

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Posted 5 years ago

“Everything I ordered came and I love it all.”

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Posted 5 years ago

“Rubbish service been waiting a week for my delivery to a store - emailed to ask for an update and received a very unhelpful generic email back to say it’s been processed which I already knew. I Emailed again To ask for a timescale when it will be delivered to the store as this is my husband’s birthday present - and received no response back! Won’t be ordering again! Never had to wait so long and pay £5 for a delivery to a store! Can’t review the product because I’ve not even received it yet!”

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Posted 5 years ago

“Despite making my order on 01-01-20, I have still not my package, and it's 10-01-20.”

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Posted 5 years ago

“Shocking first parcel didn't turn up n then when you finally re ordered it after 3 weeks it was o/s so got refund took bout 10 days to get that so all in all it was absolute pointless exercise trying to order from you.”

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Posted 5 years ago

“Took a long time to be delivered, delivery fees are expensive and should be free if collecting from store, should not have to pay to send items back, unable to take back to store to change items.”

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Posted 5 years ago

“The shoes arrived too late than expected and damaged on lacoste high cut man shoes. This isn't my first time buying from USC but this is my first time received unsatisfied damaged stuff. The cover box that you use is extremely wet. Really dissappointed with your service.”

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Posted 5 years ago

“An absolute disgrace of a shop. The returns is a joke. A CON. The manager of the princess street shop Edknburgb told me QUOTE....I should go out and sell my £90 Lacoste jumper on the street. A disgrace of a shop and its workers.”

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Posted 5 years ago

“Excellent quality and quick delivery”

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Posted 5 years ago

“Unfortunately I had a terrible experience! Ordered 4 items on 16.12.19 with delivery to be before the 23.12.19. This was Xmas presents for my wife and unfortunately it was delivered until 4.1.20. I chased this at least 5 times, receiving standard replies with no real apology or resolution, with the exception of 1 message which advised that 1 item was now not available. You were recommended to me and I’m not sure I would you use this service again.”

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Posted 5 years ago

“Next day delivery was purchased At check out at 08:55 but was not delivered the next day, sadly disappointed with having to wait an extra day and when contacted the customer service was told it can take up to 3 days for a reply”

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Posted 5 years ago

“Muy rápido,todo perfecto.De 10.”

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Posted 5 years ago

“I cannot believe you have had the audacity to ask me to review USC ? I have sent an email today asking you to contact me please to explain why some of my order has not turned up ? So far this has been ignored I suggest you answer your customer service enquires regarding missing orders , before you ask the customer to rate your service”

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Posted 5 years ago

“I am from Australia, First time shopping in this website (USC) the prices was excellent and reasonable with the original quality. And the shipment for the postage was on time and updated, I will definitely will buy again in the future.”

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Posted 5 years ago

“The site has a decent range of clothes.”

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Posted 5 years ago

USC is rated 3.6 based on 37,507 reviews