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USC Reviews

3.6 Rating 37,499 Reviews
60 %
of reviewers recommend USC
3.6
Based on 37,499 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read USC Reviews
Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

USC 3 star review on 14th June 2025
Ayesha
USC 1 star review on 6th March 2025
Bright
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
16
Anonymous
Anonymous  // 01/01/2019
Was pleased with order apart from shoe box was all bashed which was very disappointed with.
Helpful Report
Posted 9 years ago
No issues with USC but I'm not wow'd with their proposition. Delivery and returns are expensive so won't be using again.
Helpful Report
Posted 9 years ago
The delivery and service is very good but when I received my trainers they were worn, I could see the dirt marks at the bottom
Helpful Report
Posted 9 years ago
Paid for nextday delivery and ordered before the cut off time but didnt get it
Helpful Report
Posted 9 years ago
The courier decided to leave my delivery with the next door neighbours, who, subsequently, have gone on holiday so I have no idea what my order is like as I still do not have it!
Helpful Report
Posted 9 years ago
2 pairs of trainers both sizes come up different sizes ordered size 10 in solcal which come up big so that's why I took size down they come up a size 12 then ordered adidas in size 11 as I got a pair the week before and fitted fine these also come up to big ,so wasn't a happy bunny but still love the shop for my sons clothes
Helpful Report
Posted 9 years ago
the service is good, shipping is fast but problem is shipping fee too expensive. my purchase was a backpack + shipping fee is $94.00 which is too expensive. but overall, great service.
Helpful Report
Posted 9 years ago
I placed order for a pair of boots at a great price , they arrived within 5 days. But the box said a 6 but boots inside where a 4 . I then noticed I would have to repay to send them back. I emailed and within two days got an email giving me a freepost address . I have sent them back asking for a replacement .
Helpful Report
Posted 9 years ago
If things are been delivered in store I don't think they should be a delivery charge for them
Helpful Report
Posted 9 years ago
Very happy with the product, price and ease of ordering online, would have given 5* if it wasnt for the poor deivery company (yodel). My parcel arrived 2 days late !! After checking the tracking progress through Yodels website they claimed they had tried to deiver but had 'not been able to gain access to the property', i later found this out to be false as the driver admitted that he hadnt attempted to deliver at all !! very poor !!
Helpful Report
Posted 9 years ago
Still waiting for my order, been nearly 2 weeks, not impressed
Helpful Report
Posted 9 years ago
I love USC but the coat is ordered was a very tight size 16. I normally am a baggy 16. So the coat don't fit! I wasn't happy
Helpful Report
Posted 9 years ago
Very not happy, You sent My hoodie with the tag still on it !!!! Now I need to go to a shop to take it off !! This bad service at his best!
Helpful Report
Posted 9 years ago
Got delivered as explained however having to pay a delivery charge is rather off putting as many of the competitors don't chare for standard delivery. Although it was good quality and service was fine
Helpful Report
Posted 9 years ago
I've sent the item back cause it was to big I haven't heard back from you as I want a smaller size and different colour.
Helpful Report
Posted 9 years ago
Products are great however one item has a security tag on and didnt realise so thrown out all the returns bits and cant wear it
Helpful Report
Posted 9 years ago
Boots looked black on website but were brown when arrived. £5 delivery is expensive compared to other retailers
Helpful Report
Posted 9 years ago
Ordering these goods took ages. The site was very slow and just kept hanging there, it took several attempts for it to process and eventually it went through. The staff in the shop were pleasant and helpful.
Helpful Report
Posted 9 years ago
I'm normally very pleased with your service but on this occasion the shirt looked as if it had been taken off a rail and thrown into the packaging, not impressed.
Helpful Report
Posted 9 years ago
To charge for delivery when it's been delivered to the store is a joke.
Helpful Report
Posted 9 years ago
USC is rated 3.6 based on 37,499 reviews