USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If delivery is missed due to unforeseen circumstances after being paid for, adjustments still aren't an option (via hermes OR USC) - I have two stores next to my apartment which have Hermes collection and I would have opted for them however I wasn't aware of my circumstances come the time of attempted delivery initially (4:45pm). parcel returned after 3 attempts of delivery to my home instead of being left at a collection store locally,”

Helpful Report

Posted 8 years ago

“Sent the wrong item.”

Helpful Report

Posted 8 years ago

“No change to refund the items in store”

Helpful Report

Posted 8 years ago

“I have bought many things from USC but the purchases I bought this time were very poorly packaged. The sizes were not anywhere near the size they should have been.. The belt I ordered arrived damaged and I was generally disappointed this time and will think twice before placing any further orders.”

Helpful Report

Posted 8 years ago

“it wasn't portrayed clearly that when I opted for a click and collect that I would have to pay the delivery charge on top.”

Helpful Report

Posted 8 years ago

“because it diddnt say the store delivery times! And after I adored them the wasn't obvious place to cancel the order”

Helpful Report

Posted 8 years ago

“I am still waiting for customers service to get in touch with my complain”

Helpful Report

Posted 8 years ago

“Team in store where helpful. Very slow at sending out orders and even longer for me to get my order”

Helpful Report

Posted 8 years ago

“Wrinkled and in bad condition one of my t shirts was torn... took you 4 days to reply to my complain...not happy at all”

Helpful Report

Posted 8 years ago

“Customer service is not good the reason why I phoned them was because of my parcel and I waited for a long time and they did attend my call but they disconnected and this call costed me money .”

Helpful Report

Posted 8 years ago

“when an item of clothing is sent out with an obvious fault and package already opened I don't understand why I should have to pay for delivery to return the item when it is no fault of mine. this cost me £5 just to get a refund..”

Helpful Report

Posted 8 years ago

“I still haven't got my order I've emailed you about this and have received no reply .not very happy as I have paid and wanted item for my holiday .and looks like I won't get it in time . Please email me back with a response. Mark Andrews”

Helpful Report

Posted 8 years ago

“Placed an order with you on the 23/4/17 and I am still waiting for it have email you twice for help but had no reply, the courier is saying there is a problem with the address but it's news to me what can the problem be”

Helpful Report

Posted 8 years ago

“The cargo pants I ordered were nothing like the ones shown on the picture on the website. Apart from the colour being the same the actual design was very different. Not impressed to be mis-sold an item! The cargo pant that got delivered was on the website in a beige colour on sale, however I was charged full price for the same pants but in a different colour!”

Helpful Report

Posted 8 years ago

“I got the wrong colour variation of a certain mipac bag and im very dissapointed however the one i got is decent quality. I would like a refund or something.”

Helpful Report

Posted 8 years ago

“Ordered a Vans shoes (Order number USC40000035538912). Shoes side rubber part coming off in just 2 days of wearing them.”

Helpful Report

Posted 8 years ago

“Items arrived quickly, however I was disappointed with quality of the packaging for the boxer shorts as it was a gift. The box was open and grubby. Overall I would not purchase from USC again when buying gifts.”

Helpful Report

Posted 8 years ago

“I have received faulty goods, but am expected to pay postage to return and then again to have them replaced, I have already paid £5.83 to have them delivered.”

Helpful Report

Posted 8 years ago

“I ordard 4 pairs of Calvin Klein boxers all 2 in one box and 2 in another box both had been opened and taped together one box with two pair in was ok the other box with two pair in were different material and were terrible I won't be ordering again”

Helpful Report

Posted 8 years ago

“I ordered 3 replay tshirts 2 were okay 1 had hole in the middle and was torn I have sent back and have to pay the cost surely they check the shirts before they leave the shirt was really poor won't be ordering online in the future”

Helpful Report

Posted 8 years ago

USC is rated 3.6 based on 37,501 reviews