USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,499 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a few days to come, box damaged, and don’t think you should have to pay delivery to store but good communication on delivery. Also need be sure you want what you order as only credit note or exchange offered.”

Helpful Report

Posted 6 years ago

“2 items perfect, 1 not as advertised. Think it’s shocking to be expected to pay return postage on that. Will be complaining.”

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Posted 6 years ago

“Slow processing items don’t get sent out for a few days after ordering. But other than that would use again”

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Posted 6 years ago

“The only thing to improve is the late shipping, order send three days after ordering.”

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Posted 6 years ago

“Rating 3 stars as the stuff I received were good quality at a good price but received different size to what i actually ordered”

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Posted 6 years ago

“I ordered and paid for my item and then I get an email two days later telling me that the product is no longer available after I paying for delivery for all my items altogether. Not the best service, I must say”

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Posted 6 years ago

“Poor service. Won't order on line from USC ever again.”

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Posted 6 years ago

“I would of given 5 stars but feel like the delivery cost is very expensive £4.99 for 2 hats even if I had opted for click n collect.”

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Posted 6 years ago

“Some good deals, the only let down for customer experience would be the poor inventory, being told that an item purchased is out of stock a few days later, this was the only downside to this shopping experience.”

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Posted 6 years ago

“Never received an email saying item was in store. Also last time i ordered a pair of sunglasses along with 4 other items but only could get home delivery, cost me an extra £4,99 then item was not available (sunglasses ) Joke really.”

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Posted 6 years ago

“easy to find and shop for my swim shorts however in 2018 paying over five pounds delivery isn't acceptable it should be a minimal priced if not free delivery.”

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Posted 6 years ago

“Very unhappy at the way the parcel was sent out! I’m not sure who the packer was but I couldn’t believe my eyes... expensive branded Tops?.. all SCREWED UP into balls and place into open unsealed plastic bags. Thrown into the bag....Absolutely appalling.”

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Posted 6 years ago

“The items were fine nothing to improve on the products but delivery charges are too high compared to others plus other companies on top of free delivery they offer free returns. So because of the above comments you are limited on the amount to buy coz have to make sure am buying exactly what am sure of to avoid the charges”

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Posted 6 years ago

“Pure customer service”

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Posted 6 years ago

“i think that charging for deliveries and returns is wrong”

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Posted 6 years ago

“I'm happy with the service and the product. Just think it's a bit rude to charge 4.99 delivery to your own store for customers to pick up, the only reason I used the internet delivery service was due to the store not having my shoe size at the time.”

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Posted 6 years ago

“postage costs a bit steep £4.99 and took 5 days royal mail is only £3.95 and is next day which would be cheaper still for a big buisness and cheaper on account”

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Posted 6 years ago

“Coat was to Small I bought size L The same like always I buy from G star brand.Size L was like Small size M .I return The same day.”

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Posted 6 years ago

“The item itself was really nice, but I thought I had purchased a tracksuit as it showed the model wearing the whole set and the bottoms were not available seperately on the site. It also didn't specify that it was the hoody alone that was for that price. I was dissapointed when I opened the package and it was just the hoody although it is a nice one.”

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Posted 6 years ago

“Great product but I paid for next day deliver that I never got”

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Posted 6 years ago

USC is rated 3.6 based on 37,499 reviews