USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,499 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery to a home address I agree paying for, but delivery to a Sports direct store should be FOC.”

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Posted 6 years ago

“My order was correct and I’m happy with my items but you should really give free postage if a customer spends over 50 pound like most places do”

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Posted 6 years ago

“Easy system to use and fast delivery. I just don’t like that you charge the £4.99 delivery anyway even though I did click and collect from store. Other companies do not charge for this option. The £5 voucher you give only means you have to spend more.”

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Posted 6 years ago

“good products but charges to get stuff delivered to store are a nonsense”

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Posted 6 years ago

“Good service but delivery should be free when spending a certain amount”

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Posted 6 years ago

“Courier firm does not give you options to leave parcel somewhere safe ! They do not have a local shop where you can collect parcel . They leave no number on card to call when they have missed you to arrange redelivery. All in all took three days longer than necessary to obtain clothing because of delivery method. Would seriously consider firms that use royal mail or buy from Amazon in the future because of this .”

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Posted 6 years ago

“Delivery was slow, kept delaying the time to deliver sadly. Otherwise mint trainers!”

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Posted 6 years ago

“I never got what I wanted...... ordered the right item but what you advertise is false advertising as the badge on the pants was printed on not a stitched one like in the pictures on your on line advertisement......and in the shop you only have extra large sizes with the stitched on bad......... not very happy only getting a credit note too if you take it back to the company you bought it from .”

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Posted 6 years ago

“My parcel hasn't been delivered yet ..kindly look in to the matter. Thanks.”

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Posted 6 years ago

“picture different to actual product”

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Posted 6 years ago

“Great product but ordered for next day delivery but did not recieve my product until 2 days after and at this point have still not recieved my refund which I was promised.”

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Posted 6 years ago

“Great quality men's boots, great value in the sale. Paid for next day delivery and this was not honored, they arrived a day later. On this occasion it was not a problem and after sending an email my next day postage is to be refunded.”

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Posted 6 years ago

“Nicely priced products and packaged nicely. Shame about the cost of delivery, so expensive! Especially for products to be delivered to the store which is usually a free service provided by other retailers, again very expensive.”

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Posted 6 years ago

“I purchased two tshirts from the 2 for £32 offer. The tshirts were still full price at the checkout so I contacted customer services who said they could be different sizes but had to be the same shirt. Not much of an offer if you ask me but I accepted it. When the tshirts arrived, they had a 2 for £32 tag that said mix and match. Surely that doesn't just mean different sizes.”

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Posted 6 years ago

“SEUR is the worst thing I ever seen in my life, you need to change quick, cause I don’t know where is my polos. Btw, USC is great. 3 stars because os SEUR. USC 5 stars”

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Posted 6 years ago

“Over a week now into my order and still haven't received it.”

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Posted 6 years ago

“Good prices, quick delivery. One of the products arrived miss-sized and fairly ridiculous I had to pay to return. Probabpy best to shop in store with USC.”

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Posted 6 years ago

“Wouldn’t order online again due to delivery company.”

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Posted 6 years ago

“Having bought a pair of trainers online, I had them delivered for collection to a nearby store. That worked very well; that delivery collection system works perfectly. However, you are charged £4.99 for that service which would be ok but for the fact that the very large stores don't seem to have a lot of stock - despite what it look slike in the stores - requiring you to go online in the first place. Then you get a £5 voucher to spend in stores - when you've gone online because the stores don't have the stock. The stores look well stocked - but aren't. Thats the case for two very large, nearby stores here.”

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Posted 6 years ago

“Impressed by the choice and price but not the returns process. I am used to companies like ASOS where returns are really slick. It has put me off.”

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Posted 6 years ago

USC is rated 3.6 based on 37,499 reviews