USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service local pick up was very good item arrived on time Highly recommend”

Helpful Report

Posted 7 years ago

“Im disgusted that the courier left my parcel on the doorstep free for anyone in the street to steal. It was raining. The bag was soaked and the hoodie i purchased has the security tag STILL on the back of it. I dont drive so i have to go to a local usc just to have this removed. Complete inconvenience.”

Helpful Report

Posted 7 years ago

“Fantastic”

Helpful Report

Posted 7 years ago

“Great fit, early delivery”

Helpful Report

Posted 7 years ago

“Great selection of goods at really competitive prices which beat the high street”

Helpful Report

Posted 7 years ago

“you didn’t care to answer or pay any attention to my email (sent after realizing I was dealing again with Sports Direct and not with you USC) advising you of a previous order of the same article made by SD which was sent faulty/defective and asking you to do a previous quality check. Despite this, the item sent is equally defective as shown by the uploaded photo, I am returning it, won’t do business with you again and will advise family and friends against it.”

Helpful Report

Posted 7 years ago

“Slow processing items don’t get sent out for a few days after ordering. But other than that would use again”

Helpful Report

Posted 7 years ago

“I ordered from you over a week ago and have had no confirmation of dispatch dispite contacting you and the items being in stock on your website. I am still no closer to knowing if and when I might get my order. Please can you contact me as a matter of urgency.”

Helpful Report

Posted 7 years ago

“After ordering it took a week for it to be dispatched. It used to be next day, usc has definitely taken a downwards turn.”

Helpful Report

Posted 7 years ago

“My top came with threads coming out of it, really disappointed.”

Helpful Report

Posted 7 years ago

“Fast delivery and great deals on the outlet page”

Helpful Report

Posted 7 years ago

“Can't believe I've not heard of this site before!! Really pleased with how great the deals are, quick delivery and overall how easy the website was to use. Will recommend to all my friends.”

Helpful Report

Posted 7 years ago

“Very good quality”

Helpful Report

Posted 7 years ago

“Zero star is the correct!!!! I was trying two weeks to have a simple answer for my order USC40000050234070 and none apologise for this!!!! I will never buy from you if there is not any apologise for this I 'm waiting my order from September with three delays and only a robot sent me a message !!!!!!!!!”

Helpful Report

Posted 7 years ago

“Appalling customer service. Also product had a manufacturing fault and when sent back I received a note stating that I allegedly sent the shoes back as I had ‘changed my mind’ rather than for the reason I explicitly indicated on the returns form. I was also not refunded the excess £5.95 it cost me to send the shoes back to USC via first class postage. If a member of the customer service team has the time, it would be great to hear from them about how I can claim the rest of my money back.”

Helpful Report

Posted 7 years ago

“Extremely satisfied with my order! It was very fast delivery and good prices!”

Helpful Report

Posted 7 years ago

“Great product and service”

Helpful Report

Posted 7 years ago

“Wrong sizes delivered. Dissatisfied”

Helpful Report

Posted 7 years ago

“Easy to buy, and easy to choose sizes of clothes. Quick and easy process.”

Helpful Report

Posted 7 years ago

“Fantastic service. Item came the day after it was ordered. Really straight forwards with no hassle”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews