US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.75

4.8 Rating 2,626 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“YOU JUST CAN'T. IF IT WAS ONLY FOR REASON OF EXCELLENCE IN CUSTOMER SERVICE, I WOULD NEVER LEAVE YOU.”

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Posted 8 years ago

“I am very happy with the service so far. Prompt replies to my questions ...”

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Posted 8 years ago

“You did great!”

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Posted 8 years ago

“Listen to what a subscriber is saying rather than repeating "stock responses" one after other.”

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Posted 8 years ago

“Thank you”

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Posted 8 years ago

“You were perfect!”

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Posted 8 years ago

“Make it shorter. There was not much said.”

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Posted 8 years ago

“Good work , very helpful, thanks”

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Posted 8 years ago

“Great service.. I have referred several people!”

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Posted 8 years ago

“The reply to my question was excellent!”

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Posted 8 years ago

“Over, US Mobile needs to better train people on your help line, on the phone and on live chat. I was misinformed and the staff were following a script and sticking to it. They were not taking what I was saying seriously or 'listening" in the chat or over the phone. Critical thinking (outside the box) best works for 'troubleshooting' with customers.”

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Posted 8 years ago

“Great company service!”

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Posted 8 years ago

“The customer service was very good!”

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Posted 8 years ago

“Thank you for replying back in a timely manner. I really appreciate it. My issue was resolved, thank you again.”

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Posted 8 years ago

“You're perfect!”

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Posted 8 years ago

“Thanks for the prompt response. Seems to be working now.”

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Posted 8 years ago

“Thank you very much for your prompt response!”

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Posted 8 years ago

“Prompt response.”

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Posted 8 years ago

“So far so good”

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Posted 8 years ago

“excellent service”

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Posted 8 years ago

US Mobile is rated 4.8 based on 2,626 reviews