US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.75

4.8 Rating 2,626 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chat function is great. People are helpful and the refunds due to a glitchy website are quick and painless. This service is excellent for my kids' phones!”

Helpful Report

(Rizwan Ahmed) - Posted 7 years ago

“Very good pricing. Some minor difficulties in setting up which have been resolved.”

Helpful Report

(Hammad Ahmad) - Posted 7 years ago

“A 2 hour reply about phone compatibility issues with switching networks. Thank you”

Helpful Report

(Maryam Ayyaz) - Posted 7 years ago

“Fast service”

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(Rizwan Ahmed) - Posted 7 years ago

“The tech provided an explanation to me of what was happening in my problem.. ie., how MMS works. That was nice.. much appreciated. I have lots to learn!”

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(Hammad Ahmad) - Posted 7 years ago

“verizon wireless that you use is horrible in area code 03038”

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(Arslan Qamar) - Posted 7 years ago

“Flexible, affordable plans.”

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(Maryam Ayyaz) - Posted 7 years ago

“My question wasn't answered, and it wasn't a hard one to understand. I'm NOT happy with this company.”

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(Usman Israr) - Posted 7 years ago

“Fast and knowledgeable”

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(Rizwan Ahmed) - Posted 7 years ago

“Great customer service”

Helpful Report

(Noor Gillani) - Posted 7 years ago

“US Mobile’s customer service is exceptional. I had been waiting on a new SIM card for 2 weeks (my old one expired), because for some reason the first card had been sent to the wrong address, and when I told them about this mistake they immediately sent a new one out to the correct address with priority mail. Could not be more satisfied.”

Helpful Report

(Hammad Ahmad) - Posted 7 years ago

“By responding quickly to any questions I may send by email, and being very simple to use.”

Helpful Report

(AbdulRafay Moeen) - Posted 7 years ago

“Great customer service by a live human. Custom plans to meet any need. Unlocked phones and SIM cards.”

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(Rizwan Ahmed) - Posted 7 years ago

“They made the setup very easy. I got help from the on line help desk. Thank you!”

Helpful Report

(Samina Tipu) - Posted 7 years ago

“I would be very interested in the service, but I require a provider that will connect to networks in Europe. Since US Mobile does not do this, I am not able to use it.”

Helpful Report

(Samina Tipu) - Posted 7 years ago

“The customer service is consistently some of the best and most intelligent I've ever encountered. If it can be done they will get it done.”

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(Noor Gillani) - Posted 7 years ago

“Area Code 787 is from Puerto Rico and Puerto Rico is part of the USA. Puerto Rico is NOT an International but considered Domestic”

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(Noor Gillani) - Posted 7 years ago

“Inexpensive, but often doesn't work”

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(Hammad Ahmad) - Posted 7 years ago

“Mail tracking info. (GPS sim card).”

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(Kaleem Ashraf) - Posted 7 years ago

“Amazing fast customer services and cheap monthly plan too. Perfect!”

Helpful Report

(Kaleem Ashraf) - Posted 7 years ago

US Mobile is rated 4.8 based on 2,626 reviews