US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.75

4.8 Rating 2,618 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for your quick response.”

Helpful Report

(Maryam Ayyaz) - Posted 7 years ago

“US Mobile did not make me happy. I called for a new number bc I was getting calls and texts from unknowns since signing up a month or so ago. I also told USM that I live in Mass but was given a NH area code, and would they please make my new number a Mass area code. Received new number in an email; it is another NH area code number. WTF?”

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(Noor Gillani) - Posted 7 years ago

“Answered my questions. However, the problem should NOT have happened. My account would not show current talk/text/data balances during a system upgrade.”

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(Samina Tipu) - Posted 7 years ago

“By keeping me updated on status of my service inquiries”

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(Rizwan Ahmed) - Posted 7 years ago

“So far, not good. Porting process has taken almost a week. Promised 24-48 hours. Both sides are blaming the other side. I had to buy a pre-paid card to hold me over.”

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(Rizwan Ahmed) - Posted 7 years ago

“Everything is good. Thank you”

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(Hassan Akram) - Posted 7 years ago

“Great and fast customer service”

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(Hammad Ahmad) - Posted 7 years ago

“Ease of use”

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(Rizwan Ahmed) - Posted 7 years ago

“US Mobile has great customer service, good customization, and insanely low prices. The only problem is that the coverage isn't so great.”

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(Hassan Akram) - Posted 7 years ago

“Prompt service, good value- I am saving so much money!”

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(Rizwan Ahmed) - Posted 7 years ago

“Something is always failing it seems, but your support guys always fix it quickly. They are always very personable as well.”

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(Shahrukh Ahmed) - Posted 7 years ago

“Fast response”

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(AbdulRafay Moeen) - Posted 7 years ago

“Great customer service , very prompt and helpful .”

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(AbdulRafay Moeen) - Posted 7 years ago

“Customer service is great, and very user friendly.”

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(Arslan Attique) - Posted 7 years ago

“Very quick response times to emails”

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(Hammad Ahmad) - Posted 7 years ago

“Super fast response.”

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(Hammad Ahmad) - Posted 7 years ago

“They were very helpful and got my phone number ported to my Super LTE sim card very fast. So far I have been very pleased with the customer service and chice of palns”

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(Hammad Ahmad) - Posted 7 years ago

“Easy switch between GSM and LTE. Helpful customer service.”

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(Noor Gillani) - Posted 7 years ago

“Customer service second to none, excellent rates especially for those who don't need unlimited. Great for children's phones-only need to buy what want them to use. Need to add, anytime can add more- no waiting.”

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(Hammad Ahmad) - Posted 7 years ago

“I encountered two issues during my activation process and the recommendations I received to resolve them had worked perfectly. I was able to move forward and complete the activation. I appreciate how easy and pleasant it is to work with US Mobile. I also appreciate that support is available 24/7.”

Helpful Report

(Kamran Zafar Gill) - Posted 7 years ago

US Mobile is rated 4.8 based on 2,618 reviews