US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.77

4.8 Rating 2,593 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Samsung Note 8 is having issues using SUPER LTE. Because of CDMA not showing in network. I called 2 representatives that could not help and informed me to discontinue use of superLTE and just use standard. Upon trying to switch the 3rd Representative named Hassan asked if I would try another method before switching. So I said sure, he advised to set my phone back to FACTORY settings. After doing so I have 100% service! I am absolutely enjoying my phone.”

Helpful Report

(Hassan Akram) - Posted 7 years ago

“SIM card order delivered in a few days. Mistakenly made several duplicate orders when choosing my plan but they were swiftly spotted and fixed by USMobile staff within days without me asking anything. Thumbs up!!!”

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(Kaleem Ashraf) - Posted 7 years ago

“USMobile's Customer Service people have always solved my problems and answered my questions in a very timely and professional manner. This is in strong contrast to AT&T, Comcast and the rest of those crooks who show no caring for their customers.”

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(Hammad Ahmad) - Posted 7 years ago

“Amazing, quick customer service and reasonably priced flexible plans”

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(Maryam Ayyaz) - Posted 7 years ago

“Excellent service. Quick response and fully explained the answer to my question in a way I knew he understood what I was asking. Thank you!!!”

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(Kamran Zafar Gill) - Posted 7 years ago

“Superb Customer Service & Great Rates”

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(Rizwan Ahmed) - Posted 7 years ago

“I appreciate the GREAT customer service and low prices for quality service!”

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(Hammad Ahmad) - Posted 7 years ago

“They have the best customer service and everyone I have dealt with are kind and professional. They will take all the time you need to resolve issues. I have been a customer for several years and I love it.”

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(Hammad Ahmad) - Posted 7 years ago

“A fast and complete response to my email and kindness too.”

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(Kamran Zafar Gill) - Posted 7 years ago

“With Good assistance”

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(Kamran Zafar Gill) - Posted 7 years ago

“Wajeeha was very patient and helpful and stayed with me until we confirmed everything was working properly.”

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(Wajheen Khan) - Posted 7 years ago

“I switched to US Mobile back in December of 2015 and I am extremely satisfied with their service and customer service. I highly recommend this carrier to friends who are on a tight budget and need to control their monthly bill without being locked in a contract. 5-stars and no complaints! :)”

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(Shahrukh Ahmed) - Posted 7 years ago

“My query was dealt with quickly and efficiently. Thank you”

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(AbdulRafay Moeen) - Posted 7 years ago

“Very responsive and understand what your needs are.”

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(Usman Israr) - Posted 7 years ago

“Great people. They answer you right away if there's anything you need.”

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(AbdulRafay Moeen) - Posted 7 years ago

“I got a very quick and detailed response from the Customer Success Manager. Keep it up!”

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(AbdulRafay Moeen) - Posted 7 years ago

“Perfect cost for my phone, data, text usage. Can't believe so many people pay so much for cellular service when US Mobile is available.”

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(AbdulRafay Moeen) - Posted 7 years ago

“support assistance, awesome”

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(Rizwan Ahmed) - Posted 7 years ago

“Quick customer service response.”

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(Kaleem Ashraf) - Posted 7 years ago

“Quickly costumer response. Thanks!”

Helpful Report

(AbdulRafay Moeen) - Posted 7 years ago

US Mobile is rated 4.8 based on 2,593 reviews