Login
Start Free Trial Are you a business?? Click Here

US Mobile Reviews

4.8 Rating 2,593 Reviews
95 %
of reviewers recommend US Mobile
Company Reviews Product Reviews
2,487
 Questions Insights Metrics Info
4.8
Based on 2,593 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read US Mobile Reviews

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Great prices, great service, and great customer service.”
Helpful Report
(Rizwan Ahmed) - Posted 7 years ago
Carlos H
Verified Buyer
“great service and easy to use!!!!”
Helpful Report
(Maryam Ayyaz) - Posted 7 years ago
Anonymous
Verified Buyer
“Refunded me when I didn't get to use my service while my phone was being unlocked”
Helpful Report
(Rizwan Ahmed) - Posted 7 years ago
Anonymous
Verified Buyer
“The plan was reasonably priced for someone who is on a fixed income. The problem was, the person is elderly and is used to her original phone and was getting frustrated with a new device. We decided to go back to her original plan and provider due to this issue.”
Helpful Report
(Hassan Shaukat) - Posted 7 years ago
Abhijeet Shah
Verified Buyer
“great customer service”
Helpful Report
(Moaz Malik) - Posted 7 years ago
Haseeb
Verified Buyer
“Very nice service and staff. Always willing to help”
Helpful Report
(Shahmeer Shahzad) - Posted 7 years ago
Harold R Sampson Jr - Rosebudmosaics Millbury MA - Www.rosebudmosaics.com
Verified Buyer
“Arslan Qamar went WAAAAAAAAAAAAAAAAAAAYYYYYYYYYYYYY above and beyond to make sure I was happy. He did an amazing job, was very professional, courteous and a wonderful personality all around. I even invited him to my home here in Massachusetts but he said the plane from Pakistan was too expensive! Haaaaa. If Arslan is ever in New England I would be very happy to meet up with him and buy him lunch. Arslan is a TREMENDOUS asset and reflects VERY VERY Good on US Mobile. Promote him, give him a raise and a vacation all expenses paid by the company. This guy is AMAZING!!!! 10 STARS”
Helpful Report
(Arslan Qamar) - Posted 7 years ago
Julian Bernal
Verified Buyer
“Fast response and fulfilled my requests and stuff.”
Helpful Report
(Hammad Ahmad) - Posted 7 years ago
Anonymous
Verified Buyer
“Quick service and for the most part knowledgeable customer service...more specifically...Kamran is awesome!”
Helpful Report
(Kamran Zafar Gill) - Posted 7 years ago
Anonymous
Verified Buyer
“I have not one complaint! Chat is always available and customer service people are quick to respond and friendly and helpful. Please keep the prices reasonable as they are!”
Helpful Report
(Hammad Ahmad) - Posted 7 years ago
Anonymous
Verified Buyer
“Quick service”
Helpful Report
(Hammad Ahmad) - Posted 7 years ago
Mike J.
Verified Buyer
“I have high expectations for the service and I just found out about it! Customer service is great.”
Helpful Report
(Hassan Akram) - Posted 7 years ago
Jacqueline Robinson
Verified Buyer
“Support service is excellent in terms of prompt response and attention to any issues of general or critical nature. Best consumer support I have experienced in response from a digital resource organization/company. New to the service, but have received immediate attention to a number of requests from initial order to specifics of compatibility in products and information regarding selecting the services as best tailored to my needs. Can save on mobile costs overall and/or via variable components of mobile services -do not have to buy what you do not do not want or use.”
Helpful Report
(Hammad Ahmad) - Posted 7 years ago
Isaac Myers
Verified Buyer
“Just as happy as can be”
Helpful Report
(Hammad Ahmad) - Posted 7 years ago
A Kezic
Verified Buyer
“Good transition no need to do anything and can change my plan any time”
Helpful Report
(Hammad Ahmad) - Posted 7 years ago
Masaru Nürnberger
Verified Buyer
“Their support exceeded my expectations, very kind and very helpful!”
Helpful Report
(Moaz Malik) - Posted 7 years ago
Ray Silva
Verified Buyer
“What a great value! And their customer service is outstanding. No wait, knowledgeable and very responsive. I love US Mobile!”
Helpful Report
Posted 7 years ago
Dmitry Ivanov
Verified Buyer
“always prompt and helpful”
Helpful Report
(Maryam Ayyaz) - Posted 7 years ago
Lo
Verified Buyer
“I was having trouble with SIM card compatibility and essentially was left with two active lines and only one compatible phone for my Super LTE sim. Instead of making me run out the rest of the month with a sim/plan I couldn’t use, they found a way to cancel the plan and issue a partial refund due to the circumstances. Less than 24 hours for escalated response. A-class. I love this service.”
Helpful Report
(Noor Gillani) - Posted 7 years ago
Anonymous
Verified Buyer
“They people were nice and helpful.”
Helpful Report
(Rizwan Ahmed) - Posted 7 years ago
US Mobile is rated 4.8 based on 2,593 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request