US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.75

4.8 Rating 2,626 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got good responses to my email questions from Maryam Ayyaz”

Helpful Report

(Maryam Ayyaz) - Posted 7 years ago

“It's unheard of, these days, to have the service level you provide (fast, personal response). Simply doesn't exist today. Last year one of my online financial services, which is huge in both size and exposure, failed miserably in both speed and quality of response. In fact, I decided to end my relationship with them before I discovered my experience was typical for them. I will remain your customer until another source is far superior to your's and in the meantime I will sing your praises every time you come to mind. namaste”

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(Maryam Ayyaz) - Posted 7 years ago

“Service is great and the reps. Are very efficient and helpful.”

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(Maryam Ayyaz) - Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“Good value plans suitable for us”

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(Rizwan Ahmed) - Posted 7 years ago

“Mush is amazing”

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(Rizwan Ahmed) - Posted 7 years ago

“Top notch customer service.”

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(Rizwan Ahmed) - Posted 7 years ago

“Absolutely nothing; many other companies could learn from you!”

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Posted 8 years ago

“You did a splendid job - thanks so much !”

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Posted 7 years ago

“Excellent help desk service. There is auditing of the ticket resolution by supervisor to locate and correct any mistake.”

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Posted 7 years ago

“Doing fine. Good plans at lower pricing.”

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Posted 8 years ago

“doing great”

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Posted 8 years ago

“Looking forward for the annual plan”

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Posted 8 years ago

“I realize that it is difficult to solve an issue when you don't have the phone in front of you. I appreciate everyone's efforts in helping me resolve my issue successfully.”

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Posted 8 years ago

“Keep on going like that”

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Posted 7 years ago

“Wali was very helpful and quick. I apologize for dropping the chat suddenly, due to a tech issue on our end. Thanks again for what continues to be excellent service from US Mobile. We haven't been this happy with a US-based mobile service for some time, and nobody else out there has your innovative business model. Hope you're around for a long time to come!”

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Posted 8 years ago

“Don't require an Imei # to activate a SIM card. Or at the very least allow a port to be successful even if the imei has a typo. The sim # ought to be enough.”

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Posted 8 years ago

“Keep on going!”

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Posted 8 years ago

“I am already satisfied.”

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Posted 8 years ago

“You simply can't, really.....Absolute best customer service I've ever experienced!-”

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Posted 7 years ago

US Mobile is rated 4.8 based on 2,626 reviews