US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.75

4.8 Rating 2,619 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far, so good”

Helpful Report

Posted 7 years ago

“You are first rate great service always a rep waiting to chat if I need help Thank You”

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Posted 7 years ago

“AT&T has unlocked my old iphone 3gs IOS 6.1.6 ... BUT I am unable to use it on your system because they have also blocked access to Cellular Data Network. I cannot modify the APN, etc. to make US Mobile's SIM card work even though the device is showing that SIM number under ICCID. US Mobile was unable to send the codes needed. I am now still trying to figure out how to get access to the APN. Supposedly carriers can access and send codes over the air. I will try Apple support and AT&T and hope one of them can help. But, for the low cost of US Mobile, I am appreciative of your desire to help. Luckily, I have another, older IOS 4.0, iPhone that is working with US Mobile but it won't connect to iCloud for me to upload over 400 contacts. I don't want to have to do that manually. Thank you for your services. Best Wishes for future our successes. ^_^”

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Posted 7 years ago

“I have literally no complaints.”

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Posted 7 years ago

“Solved my difficulties in using data.Good job.Thanks.”

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Posted 7 years ago

“Better cell service coverage, but your customer service is good.”

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Posted 7 years ago

“There was nothing left to improve upon Thanks”

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Posted 7 years ago

“Thank you so much! This helped my issue!”

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Posted 7 years ago

“Best customer service period!”

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Posted 7 years ago

“Thanks”

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Posted 7 years ago

“Every things great”

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Posted 7 years ago

“Perfect!”

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Posted 7 years ago

“Over, US Mobile needs to better train people on your help line, on the phone and on live chat. I was misinformed and the staff were following a script and sticking to it. They were not taking what I was saying seriously or 'listening" in the chat or over the phone. Critical thinking (outside the box) best works for 'troubleshooting' with customers.”

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Posted 7 years ago

“Thanks for your support.”

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Posted 7 years ago

“IT WAS GREAT AND HELPED A LOT.”

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Posted 7 years ago

“Just answer the question on the first time, rather than I have to request it 3 times!”

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Posted 7 years ago

“Already Very Good.”

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Posted 7 years ago

“Good job.”

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Posted 7 years ago

“Customer service excellent! Loved the service and will be back.”

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Posted 7 years ago

“Your company and service are actually excellent. I just needed to not be cut off on unlimited. No offense taken.”

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Posted 7 years ago

US Mobile is rated 4.8 based on 2,619 reviews