US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.77

4.8 Rating 2,593 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful”

Helpful Report

Posted 7 years ago

“Atif was quick to respond and very helpful.”

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Posted 7 years ago

“There was nothing left to improve upon Thanks”

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Posted 7 years ago

“You all have outstanding service. Thanks!”

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Posted 7 years ago

“Kashan was very helpful, great customer service.”

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Posted 7 years ago

“Thanks”

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Posted 7 years ago

“Better cell service coverage, but your customer service is good.”

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Posted 7 years ago

“Thanks for your help”

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Posted 7 years ago

“You were very fast. Thank you!”

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Posted 7 years ago

“Great job thats why i use you”

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Posted 7 years ago

“I realize that it is difficult to solve an issue when you don't have the phone in front of you. I appreciate everyone's efforts in helping me resolve my issue successfully.”

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Posted 7 years ago

“You are first rate great service always a rep waiting to chat if I need help Thank You”

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Posted 7 years ago

“Moaz Malik was prompt, attentive, well-informed, and helpful. Thanks!”

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Posted 7 years ago

“Fast 'n Easy”

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Posted 7 years ago

“IT WAS GREAT AND HELPED A LOT.”

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Posted 7 years ago

“AT&T has unlocked my old iphone 3gs IOS 6.1.6 ... BUT I am unable to use it on your system because they have also blocked access to Cellular Data Network. I cannot modify the APN, etc. to make US Mobile's SIM card work even though the device is showing that SIM number under ICCID. US Mobile was unable to send the codes needed. I am now still trying to figure out how to get access to the APN. Supposedly carriers can access and send codes over the air. I will try Apple support and AT&T and hope one of them can help. But, for the low cost of US Mobile, I am appreciative of your desire to help. Luckily, I have another, older IOS 4.0, iPhone that is working with US Mobile but it won't connect to iCloud for me to upload over 400 contacts. I don't want to have to do that manually. Thank you for your services. Best Wishes for future our successes. ^_^”

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Posted 7 years ago

“I am already satisfied.”

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Posted 7 years ago

“Unfortunately, I didn't fully understand that a "locked" phone meant before I applied to US Mobile. So I found out that my phone was "locked" to my previous carrier. If I understood this before I switched I would have purchased a new phone or unlocked my old phone in time for my service to be available to me at the time of activation. Meanwhile, I'm a little delayed using my service because I need to acquire a new phone / unlock my old phone. I am without service during this time temporarily. I attribute this problem to my failure to understand how cell phones work. Probably I missed the tutorial or FAQ on the topic. I'm still satisfied and I look forward to finding the perfect phone for me at the store today! Cheers!”

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Posted 7 years ago

“Everything went fine”

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Posted 7 years ago

“Every things great”

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Posted 7 years ago

US Mobile is rated 4.8 based on 2,593 reviews