US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.77

4.8 Rating 2,593 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The information given in the email was accurate and easy to understand. Rizwan laid out clearly what the next steps were and helped with the follow-up. My experience here was great, thank you!”

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Posted 7 years ago

“Thank you for responding so quickly!”

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Posted 7 years ago

“YOU JUST CAN'T. IF IT WAS ONLY FOR REASON OF EXCELLENCE IN CUSTOMER SERVICE, I WOULD NEVER LEAVE YOU.”

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Posted 7 years ago

“I am very happy with the service so far. Prompt replies to my questions ...”

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Posted 7 years ago

“You did great!”

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Posted 7 years ago

“Listen to what a subscriber is saying rather than repeating "stock responses" one after other.”

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Posted 7 years ago

“Thank you”

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Posted 7 years ago

“You were perfect!”

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Posted 7 years ago

“Good work , very helpful, thanks”

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Posted 7 years ago

“Great service.. I have referred several people!”

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Posted 7 years ago

“The reply to my question was excellent!”

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Posted 7 years ago

“Over, US Mobile needs to better train people on your help line, on the phone and on live chat. I was misinformed and the staff were following a script and sticking to it. They were not taking what I was saying seriously or 'listening" in the chat or over the phone. Critical thinking (outside the box) best works for 'troubleshooting' with customers.”

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Posted 7 years ago

“Great company service!”

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Posted 7 years ago

“The customer service was very good!”

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Posted 7 years ago

“Thank you for replying back in a timely manner. I really appreciate it. My issue was resolved, thank you again.”

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Posted 7 years ago

“You're perfect!”

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Posted 7 years ago

“Thanks for the prompt response. Seems to be working now.”

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Posted 7 years ago

“Thank you very much for your prompt response!”

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Posted 7 years ago

“Prompt response.”

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Posted 7 years ago

“So far so good”

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Posted 7 years ago

US Mobile is rated 4.8 based on 2,593 reviews