US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.76

4.8 Rating 2,607 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,607 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a great service to keep our lines in service while out of the country!! Thank you very much!!”

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Posted 7 years ago

“Unfortunately, I didn't fully understand that a "locked" phone meant before I applied to US Mobile. So I found out that my phone was "locked" to my previous carrier. If I understood this before I switched I would have purchased a new phone or unlocked my old phone in time for my service to be available to me at the time of activation. Meanwhile, I'm a little delayed using my service because I need to acquire a new phone / unlock my old phone. I am without service during this time temporarily. I attribute this problem to my failure to understand how cell phones work. Probably I missed the tutorial or FAQ on the topic. I'm still satisfied and I look forward to finding the perfect phone for me at the store today! Cheers!”

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Posted 7 years ago

“You're perfect!”

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Posted 7 years ago

“Great service!!”

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Posted 7 years ago

“I REALLY appreciate the prompt response.”

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Posted 7 years ago

“Wali was professional, courteous, knowledgeable and tolerant . Really appreciate his help.”

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Posted 7 years ago

“all great!”

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Posted 7 years ago

“Thank you very much for your prompt response!”

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Posted 7 years ago

“Thank you”

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Posted 7 years ago

“The respond was fast! Keep up the good work.”

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Posted 7 years ago

“you all fantastic, please up posted if you offer more choices in the future, we are not going to ever leave you we just need to manage or USmobile and other carrier lines to provide coverage on our remote area. many thanks”

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Posted 7 years ago

“The porting process was way too difficult however your customer service chat service was excellent. Always got a reply immediately. I'm anxious to experience you as my inexpensive carrier. Are you searching for any marketing partners? I drag race in the NHRA racing series and we are looking for a primary marketing partner. Please email me at haysappliance@yahoo.com, call or text Darrel at 785-623-7021 if interested in talking about this. Thanks.”

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Posted 7 years ago

“Great customer service! Thank you.”

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Posted 7 years ago

“Keep up the good work!”

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Posted 7 years ago

“Very good help”

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Posted 7 years ago

“Prompt response.”

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Posted 7 years ago

“Better direction on porting and chip phone compatibility. Wali is one of the best Customer Service agents I have encountered.”

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Posted 7 years ago

“Everything was fine. i solved my problem. thanks”

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Posted 7 years ago

“So far so good”

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Posted 7 years ago

“Everything was fine. No need to change anything. The reply was quick and concise”

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Posted 7 years ago

US Mobile is rated 4.8 based on 2,607 reviews