US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.77

4.8 Rating 2,593 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent support, quick, intelligent response.”

Helpful Report

(Maryam Ayyaz) - Posted 7 years ago

“Excellent, complete, timely responses, very professional, even as I was porting numbers out. Great experience all around.”

Helpful Report

(Moaz Malik) - Posted 7 years ago

“Thank you for your help! :)”

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(Moaz Malik) - Posted 7 years ago

“I am not very good at cell phone technology and get easily frustrated. More than once your tech service people have stayed calm and walked my through my problems.”

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(Rizwan Ahmed) - Posted 7 years ago

“Speedy resolution.”

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(Moaz Malik) - Posted 7 years ago

“Good customer service and very fast service.”

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(Rizwan Ahmed) - Posted 7 years ago

“It's customer service is amazingly fast and helpful....”

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(Moaz Malik) - Posted 7 years ago

“I got good responses to my email questions from Maryam Ayyaz”

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(Maryam Ayyaz) - Posted 7 years ago

“It's unheard of, these days, to have the service level you provide (fast, personal response). Simply doesn't exist today. Last year one of my online financial services, which is huge in both size and exposure, failed miserably in both speed and quality of response. In fact, I decided to end my relationship with them before I discovered my experience was typical for them. I will remain your customer until another source is far superior to your's and in the meantime I will sing your praises every time you come to mind. namaste”

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(Maryam Ayyaz) - Posted 7 years ago

“Service is great and the reps. Are very efficient and helpful.”

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(Maryam Ayyaz) - Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“Good value plans suitable for us”

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(Rizwan Ahmed) - Posted 7 years ago

“Mush is amazing”

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(Rizwan Ahmed) - Posted 7 years ago

“Top notch customer service.”

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(Rizwan Ahmed) - Posted 7 years ago

“You did a splendid job - thanks so much !”

Helpful Report

Posted 7 years ago

“Excellent help desk service. There is auditing of the ticket resolution by supervisor to locate and correct any mistake.”

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Posted 7 years ago

“Maryam was great! I had been trying to port my number for 5 days. Without her help I would still be trying to port my number.”

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Posted 7 years ago

“Good job.”

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Posted 7 years ago

“Thank you for timely response, got phones unlocked through emails with att, so we are good. Thanks again”

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Posted 7 years ago

“You simply can't, really.....Absolute best customer service I've ever experienced!-”

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Posted 7 years ago

US Mobile is rated 4.8 based on 2,593 reviews