UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,698 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 5th January 2026

UTV Direct 5 star review on 18th December 2025

Anonymous

UTV Direct 5 star review on 10th December 2025

UTV Direct 5 star review on 6th December 2025

UTV Direct 5 star review on 4th December 2025

1310

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use good info”

Helpful Report

Posted 5 years ago

“Easy to navigate website.”

Helpful Report

Posted 5 years ago

“Great customer service and fast shipping!”

Helpful Report

Posted 5 years ago

“Ordered one day, received it the next day”

Helpful Report

Posted 5 years ago

“I also called and talked to a very pleasant lady. Excellsnt”

Helpful Report

Posted 5 years ago

“Great company to do business with. Very helpful in selecting the right plow and components.”

Helpful Report

Posted 5 years ago

Hi Chris, We apologize this happened to you, but it doesn't appear to be through us. The only order I can find for you is for a plow kit. Thank you!

Posted 5 years ago

“Great company”

Helpful Report

Posted 5 years ago

“I ordered yesterday and it came today. Amazed.”

Helpful Report

Posted 5 years ago

“Excellent service.”

Helpful Report

Posted 5 years ago

“Simple to use and easy to find what you need. Thanks”

Helpful Report

Posted 5 years ago

“Not sure yet, have no idea when item we purchased will be delivered. Sure would like to know that information. Can not answer any of your review questions until you answer ours.....”

Helpful Report

Posted 5 years ago

“The only reason I didn’t go with the 5 star was because my payment account was charged twice to cover the pending of the amount. Not real pleased about having a addition $800.00 tied up and for something that says payment was received. Especially during the holidays when that money would be used for holiday shopping. Talked to Amazon and they explained the need to hold the funds to assure payment. If you have received your payment then there is no reason to be holding an additional same amount that is not in my account and available. Very displeased and was unaware that this was going to happen.”

Helpful Report

Posted 5 years ago

“Nice product and very fast shipping”

Helpful Report

Posted 5 years ago

“Quick answers just hope it fits”

Helpful Report

Posted 5 years ago

“I had a somewhat difficult time at the pay point. It appeared to me to only allow PayPal or Amazon as a pay option. I thought, well, this is new and I didn't want to pay with either. So, it was my confusion but a website issue. Yo dot confuse the customer especially at the point of pay. I received a very quick and courteous email explaining the process. I have yet to receive my purchase but expect within a couple of days.”

Helpful Report

Posted 5 years ago

“Very helpful with questions and the part fit perfect. Thank you”

UTV Direct 5 star review on 2nd December 2020

Helpful Report

Posted 5 years ago

“Was easy to use and found what I needed.”

Helpful Report

Posted 5 years ago

“Very good customer service”

Helpful Report

Posted 5 years ago

“Straight forward site to navigate. Had the product I wanted.”

Helpful Report

Posted 5 years ago

“Found what I needed easy and ordered with ease”

Helpful Report

Posted 5 years ago

UTV Direct is rated 4.6 based on 6,698 reviews