UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,524 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,524 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 28th June 2025

Anonymous

1287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parts were delivered in 3 separate order within a few day. The remote didn't work for the winch but the service department was great and sent new parts in a few days. Had a couple crimps on the winch cables that were weak but I recrimped and its working OK.”

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Posted 3 years ago

“Easy to navigate sight and checkout”

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Posted 3 years ago

“Their website said my heater was on stock and now it is 2 weeks later and no heater shipped yet.”

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Posted 3 years ago

“Got the package very fast”

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Posted 3 years ago

“Our purchase was out of stock. The customer service rep was very responsive in letting us know and handled the tefiund within an applicable time.”

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Posted 3 years ago

“Instructions were a bit off. Could have been better.”

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Posted 3 years ago

“just got my order today fast service”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“The windshield was great but the instructions were not good they need to be put in order all you could do was look at the pictures and guess at how it went..”

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Posted 3 years ago

“have not received product yet”

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Posted 3 years ago

“Rear windshield came up on Amazon but not your site when searched for. Typed in part number than it came up.”

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Posted 3 years ago

“Great, friendly service. Even called to verify billing and shipping difference to prevent fraud. Which I appreciate.”

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Posted 3 years ago

“website was easy to use, thank you”

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Posted 3 years ago

“Web site was easy to get through to find the excast part I needed and the pricing is very good also”

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Posted 4 years ago

“would of give you better but could tell me shipping info”

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Posted 4 years ago

“Easy to find parts/accessories, fast shipping.”

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Posted 4 years ago

“Had prety good experience”

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Posted 4 years ago

“I ordered two items one was a shelf item and the other was a custom build item. The site did not have all the links to complete my custom order. When I called the sales person was a rock star. Order got completed. I’ve received my shelf item in three days”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Worked as it should.”

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Posted 4 years ago

UTV Direct is rated 4.6 based on 6,524 reviews