UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,440 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,440 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 27th April 2025

Anonymous

UTV Direct 5 star review on 26th April 2025

Anonymous

1274

Anonymous

Anonymous // 01/01/2019

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“Had exactly what I needed and free shipping included. Same day shipping and arrived three days later.”

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Posted 1 year ago

“Returned a purchase and was charged 101.00 dollars shipping was quoted 30 to 40 . Kinda disappointed. But worked with me as product did not fit my machine.”

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Posted 1 year ago

“Was very professional! And very helpful.”

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Posted 1 year ago

“Excellent service and very easy to work with Thank You”

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Posted 1 year ago

“Quick shipping good quality”

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Posted 1 year ago

“I was able to find what I needed fairly easy. I love the fact you asked for the make, model, etc of my side by side as ensure what I was buying will work on my side by side. That way I don't have to return it if it was the wrong part.”

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Posted 1 year ago

“Very good customer service. I actually ordered the wrong part and they called me to verify my machine and was able to switch the part before it was sent out. I will definitely order from them again”

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Posted 1 year ago

“Ordered a rear bumper for my Teryx 4 and it was at my door within a few days. Install was easy. Great addition to my ride.”

UTV Direct 5 star review on 13th March 2024

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Posted 1 year ago

“Easy to order,timely delivery and installed exactly like it should. Great product.”

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Posted 1 year ago

“The turn signal and horn kit was good quality and fit perfectly. All went well.”

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Posted 1 year ago

“They were very helpful & nice”

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Posted 1 year ago

“In a time when customer service is getting harder to find UTV Direct did amazing. I ordered several thousands of dollars of parts for my Can Am and forgot to put in my discount code. Not only did Christy F. go back and add my discount but she even caught that I had bought 1 of my many product for a different model and corrected it for me. Thanks”

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Posted 1 year ago

“Great customer service. They go out of their way to make sure that you get the right parts.”

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Posted 1 year ago

“Great job thanks”

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Posted 1 year ago

“Easy to use, great selection and competitive prices, definitely coming back”

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Posted 1 year ago

“Fast delivery good product!”

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Posted 1 year ago

“Products are good, but the installation instructions could use a lot of improvement”

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Posted 1 year ago

“I would definitely buy from UTV Direct again! Great communication and great pricing.”

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Posted 1 year ago

“Very pleased to deal with them customer service was outstanding and products fit like a glove”

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Posted 1 year ago

“Quick shipping and excellent products!”

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Posted 1 year ago

UTV Direct is rated 4.6 based on 6,440 reviews