UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,626 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,626 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 3rd November 2025

Anonymous

UTV Direct 5 star review on 2nd October 2025

UTV Direct 5 star review on 2nd September 2025

UTV Direct 5 star review on 1st September 2025

Anonymous

UTV Direct 5 star review on 31st August 2025

1298

Anonymous

Anonymous // 01/01/2019

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“could use better instructions .”

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Posted 4 years ago

“Bob was super helpful and so professional and friendly. A real pleasure speaking with him. He also has a great voice! He could be in radio or television! Please commend Bob for his excellent customer service! A rarity these days!”

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Posted 4 years ago

“Very easy to navigate and had the whip clamps I needed. Fast shipping.”

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Posted 4 years ago

“The staff was very helpful over the phone and the delivery was quick. the product fit like advertised”

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Posted 4 years ago

“utv is a 5!!!!!!! you will get more of my business.”

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Posted 4 years ago

“Good products, fast shipping and everything you need and more!”

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Posted 4 years ago

“The push tubes didn't line up to the mount what so ever I had to cut them bend them into place and re weld”

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Posted 4 years ago

“The roof came quickly and the customer service was great. Roof looks just as good as a factory Polaris roof for $800+. Highly recommend.”

UTV Direct 5 star review on 19th January 2021

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Posted 4 years ago

“great company. looking to see whats new.”

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Posted 4 years ago

“The site could be easier to navigate. The description of items could have more detail. I had to open items only to find out they didn't fit my UTV even though the search said they would.”

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Posted 4 years ago

“They had the Yamaha Adventure Pro and shipped it out right away.”

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Posted 4 years ago

“Found what I needed easily, will check for more items as time allows”

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Posted 4 years ago

“Great product.”

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Posted 4 years ago

“Easy purchase. Would recommend buying from them.”

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Posted 4 years ago

“My item was delivered in a timely manner and was exactly as described.”

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Posted 4 years ago

“Quality product. Exactly as described and easy instal. Fast shipping, received early.”

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Posted 4 years ago

“Great website! Super fast shipping! I would definitely recommend to my friends”

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Posted 4 years ago

“The shopping experience at UTV Direct was straight forward and easy. Thanks.”

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Posted 4 years ago

“I still have not received my order, can someone check and call me, 505-238-4761”

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Posted 4 years ago

“Communication on shipment status very lacking. Received an email that the product had shipped 3days after receiving product. Was given the excuse that it was not us and given to assume it was the vendor or the virus. Even though I had called UTV directly ironically on the same day the product was delievered and was told I would be contacted later, on the status, which I foolish thought meant, that same day, since I had called mid morning. Otherwise I am happy with the doors but the install instructions were not very clear. Not an UTV's issue but the manufacture's.”

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Posted 4 years ago

UTV Direct is rated 4.6 based on 6,626 reviews