Name: UTV Direct
Rating: 4.61

“First time ordered from you and so far so good.”

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Posted 5 years ago

“Order went fine but doors were damaged upon receipt.”

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Posted 5 years ago

“..........”

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Posted 5 years ago

“Website very easy to navigate. Good selection of products. Can search by brand and model.”

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Posted 5 years ago

“Awesome selection and prices!!”

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Posted 5 years ago

“Quick and easy-to-use website.”

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Posted 5 years ago

“The sales lady was very knowledgeable, helped me get the correct parts for my machine”

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Posted 5 years ago

“They were very helpful & easy to deal with”

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Posted 5 years ago

“Called customer service, since I’m new to Polaris, talked to a very helpful and nice gal that took my order. Will be buying again from you guys when I need more toys for my Ranger”

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Posted 5 years ago

“I just ordered, I’ll have to wait until I get my heater before I can give a review? Hopefully soon 👍😅😅”

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Posted 5 years ago

“Very good site”

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Posted 5 years ago

“The site is very user friendly and easy to use.”

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Posted 5 years ago

“too many products not applicable to model.”

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Posted 5 years ago

“You have photos made it easy in choosing the right part.”

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Posted 5 years ago

“I received an email requesting me to call to verify my purchase due to the fact that the billing address was different from the shipping address. I used a company corporate credit card for my purchase. This request was to verify that a fraudulent purchase hadn’t been submitted. I really appreciated the extra effort of UTV Direct to verify this which helps stop theft and fraudulent charges. Representative that I spoke with was Bill Wright. Super great guy and enjoyable to chat with.”

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Posted 5 years ago

“Was easy to find what I was looking for and items were shipped and delivered within a few days.”

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Posted 5 years ago

“Very easy to navigate the website based on my side by side!”

UTV Direct 5 star review on 7th August 2020

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Posted 5 years ago

“Purchased a trailer. Search didnt take me to them until I entered utility trailer. Was no button on home page that was obvious.”

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Posted 5 years ago

“Site was very easy to navigate with superb customer service.”

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Posted 5 years ago

“Good pricing and good product. Wish there were more pics.”

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Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct Reviews