UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,438 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 27th April 2025

Anonymous

UTV Direct 5 star review on 26th April 2025

Anonymous

1274

Anonymous

Anonymous // 01/01/2019

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“Customer service was outstanding purchased a fuel pump for a 900 Polaris Ranger first one that came in was bad. They immediately shipped a new one to me very happy with the way. A bad situation was handled would definitely do business with this company again.”

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Posted 3 months ago

“They have the correct parts. They handled the order promptly & correctly.”

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Posted 3 months ago

“Products are fine but takes way too long to receive it. Took 8 days longer than expected.”

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Posted 3 months ago

“My order seems to be going all over the united state's it has been in 3 state's once going right past my address, I will never use your company again if I don't soon get my package to me. PLEASE SEND ME MY ORDER!!!”

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Posted 3 months ago

“Great product. Arrived fast.Excellent customer service”

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Posted 3 months ago

“Ordered over 2 weeks ago, still waiting on order despite it being “in stock “.”

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Posted 3 months ago

“Good Quality”

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Posted 3 months ago

“Absolutely love the quality and quick delivery! Customer service is excellent!”

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Posted 3 months ago

“While web navigation was good and delivery of product timely, the return process was a nightmare and return shipping costs are paid by the consumer unlike Amazon or other UTV aftermarket vendors ....will not use this company again”

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Posted 3 months ago

“It had like 3 dents in it. The box wasn’t damaged so I’m guessing it was from the factory. I used a couple of hammers to straighten it out.”

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Posted 3 months ago

“Arrived very quickly!”

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Posted 3 months ago

“Product was very good easy to understand and install”

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Posted 3 months ago

“Great item at a great price very fast shipper and great customer service would definitely buy from again”

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Posted 3 months ago

“Shipping was fast. Install took some time but the instructions for the rear bumper were spot on and easy to read and understand”

UTV Direct 5 star review on 23rd January 2025

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Posted 3 months ago

“The service I received was fantastic the products are great”

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Posted 3 months ago

“Quality part, fast shipping.”

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Posted 3 months ago

“Fedex took a week to deliver less than 75 miles away!”

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Posted 3 months ago

“Very good heavy duty quality and fast shipping time!”

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Posted 3 months ago

“Great Website. Very easy to navigate and find what you are looking for. Top quality products and everything arrived on time.”

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Posted 3 months ago

“Pro easy install everything was there. Literature was easy to understand. Cons you can't see your winch cable at all in any direction to know if your spooling evenly.”

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Posted 3 months ago

UTV Direct is rated 4.6 based on 6,438 reviews