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UTV Direct Reviews

4.6 Rating 6,940 Reviews
91 %
of reviewers recommend UTV Direct
4.6
Based on 6,940 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read UTV Direct Reviews
On July 2, I ordered a roof for my Ranger. I sort of forgot about it and then called at the beginning August to see where my order was. I was told it was back ordered. Again I forgot about it and called again in September. I was told someone would call me back. When they called I was told that they had been back ordered but a shipment had just come in (2 days ago) and that it would be shipped out by the end of the week. I FINALLY received my order on September 21. I understand that there are multiple things at play here but if it was backordered and they had standing orders to fill, why wait a week or more before you actually send the item out. They did offer my 2 T-Shirts for my inconvenience. Any to be fair I may order from them again as a past order came within just a few days of my purchase. It was just extremely frustrating that no one called to tell me about my order and it seems like it was just forgotten all together.
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Posted 4 years ago
Website easy to use , price was good and part arrived on time
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Posted 4 years ago
Recently received the wrong item, sent it back and they credited me the amount without the tax I paid or what it costs for shipping. Most places send a shipping label etc.... So not happy about the shipping and taxes of over$100. To send something back. Thx
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Posted 4 years ago
Fast sipping and good Quality parts
UTV Direct 5 star review on 13th October 2021
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Posted 4 years ago
Very good to deal with
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Posted 4 years ago
I liked that customer service called me and gave me the right part number for my horn kit . Great service
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Posted 4 years ago
UTV Direct was a great experience Bill was a great help and followed up with me to confirm my order was ok! I will be purchasing from them in the future :)
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Posted 4 years ago
it was great guality and easy assembly!!!
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Posted 4 years ago
Fast service will buy from them again.
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Posted 4 years ago
no problems good product and service
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Posted 4 years ago
Ordered a windshield for my 2021 Yamaha RMax it arrived the next day undamaged and what I ordered .
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Posted 4 years ago
staff very helpful, everything was great
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Posted 4 years ago
Very helpful
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Posted 4 years ago
Fast accurate delivery. The inferno heater for the can am trail works awesome!
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Posted 4 years ago
Fast delivery even in these times
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Posted 4 years ago
Might have given a higher review if I had my tracking number sooner. Product was easy to find for the year I was looking for though 😉
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Posted 4 years ago
Fit perfect and delivery
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Posted 4 years ago
You mailed to the wrong house number
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Posted 4 years ago
Hi Dana! Our system prints the shipping label to the address in the order, we are not able to change it so it shipped to the address that was entered when you placed your order. We apologize if USPS left this at the incorrect address.
Posted 4 years ago
Very good to deal with
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Posted 4 years ago
The shipping was very fast. I was not expecting my product that I ordered before our trip and it arrived before. It was great to get it early. Thank you
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Posted 4 years ago
UTV Direct is rated 4.6 based on 6,940 reviews