Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No security around bags. Proprietors were just rude. Find another option.”

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Posted 5 years ago

“Easy to use and a convenient service. The location was easy to find and the lady that ran it was friendly and helpful.”

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Posted 5 years ago

“Very easy to use, very efficient and very good value for money. Would recommend this service to anyone”

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Posted 5 years ago

“I wating 40 minutes for take my baggage there was terrible”

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Posted 5 years ago

“Online booking very easy -.lots of venues to choose from in the right vicinity. No problems with finding the place however it was a busy deli/food store and we were told to just leave our cases in the store and someone would come and take them away. Not being prepared to do this we had to wait 15 mins for someone to come. ID tags used on bags to enable collection ......would recommend to people booking this type of storage to put these through the zip toggles for extra security. Easy collection ..no waiting.”

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Posted 5 years ago

“The hostel’s duty officer was very friendly. The entire drop-off procedure was smooth and fast. Even I arrive the hostel earlier than its operating hours, I was still entertained without complaint. Will absolutely try next time when visiting DC again!!”

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Posted 5 years ago

“Super convenient. Would use again”

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Posted 5 years ago

“I was skeptical at first because I had never heard of this service. That skepticism went away and was very impressed at how easy it was to use Vertoe. The location that we stored our luggage at was amazing. Person at the counter was very friendly and even let us hang out for 10-15 mins while we waited for our Lyft to our next Airbnb. Also super cool that you can cancel if your plans change. Definitely recommend Vertoe.”

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Posted 5 years ago

“This is such a great idea!! Very convenient and the guys at the Cruizin Hawaii location were super nice!”

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Posted 5 years ago

“We had to check out of our Airbnb at 11 am and our flight was not until 7 at night. This was a perfect solution for us. It is a short taxi ride from the airport and also fairly close to Arlington Cemetery. Leaving our bags gave us a chance to enjoy the day. It was easy and quick and our taxi waited for us.”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Worked great, even after I by mistake booked it for 30 minutes instead of the intended 24 hours, I wrote an email and a few minutes later received an answer and a full refund when I rebooked. Couldn’t have been happier”

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Posted 5 years ago

“Very convenient. Everything went smoothly.”

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Posted 5 years ago

“As there seem to be no official left-luggage venues in Boston, this was a very good alternative that was reasonably accessible and seemingly secure. It certainly worked for us.”

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Posted 5 years ago

“Everything worked as promissed, no problems”

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Posted 5 years ago

“Easy and very reliable! Will recommend it!”

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Posted 5 years ago

“駅から近くとてもよかった。オススメします。”

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Posted 5 years ago

“Very convenient, easy to find, friendly staff, felt secure. Highly recommend for storing luggage while you are out exploring the city.”

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Posted 5 years ago

“No problems whatsoever; very convenient and dependable!”

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Posted 5 years ago

“Host was very clever and polite. Would recommend to use this service.”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews