Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The drop off was seamless and the pick up was uncomplicated. It was a perfect solution for luggage storage while in the UES.”

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Posted 6 years ago

“Very convenient and simple process. Drop off and pick up was very smooth.”

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Posted 6 years ago

“It took a very long time for someone to actually get our luggage when we were picking it up.”

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Posted 6 years ago

“Todo correcto, sitio de venta de souvenirs y maletas ubicado cerca de la estacion de Pen y Grand Central. Sin problemas al entregar y al recoger.”

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Posted 6 years ago

“very easy process, the guys were reqlly helpful! would recommend it to others who want to walk around for a few hours without carrying heavy bags”

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Posted 6 years ago

“We placed our stuff near Central Park in NYC and had the chance to have a wonderful day before flying home. Good price, good service!”

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Posted 6 years ago

“Super rude people run this particular gift shop that also functions as a storage. Not recommended at all.”

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Posted 6 years ago

“It was very good to have a place to store our bags while we were sight seeing. It would be great if you branch out to all tourist areas.”

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Posted 6 years ago

“Great concept and very easy to use. However, when we went to get our luggage back, the staff at the storage place didn't even check our luggages' number before we took our suitcases. Makes you wonder about their commitment to what Vertoe promises...”

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Posted 6 years ago

“So incredibly helpful! The location I chose was walking distance from the bus stop. I had a full size suitcase which I left for the day while I enjoyed the city. Will definitely recommend this service and use again”

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Posted 6 years ago

“Excellent service. Very easy to use and really helpful to have a easy and convenient means of storing luggage when required. Would definitely use again.”

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Posted 6 years ago

“It was easy to do, professional & the team were friendly. I pre-booked & paid so the transaction was seamless”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Excellent fuss-free service at a good price.”

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Posted 6 years ago

“The shop was fine. However, the window of internet booking was not so clear if the user compare the fare of near our convenient place.”

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Posted 6 years ago

“Very easy process.”

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Posted 6 years ago

“Everything was good - convenient location, good price, good quality of service.”

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Posted 6 years ago

“I was unsure of especially the spot, as I was looking for an actual locker, but worked out perfect, the guys that worked Global Copy were very nice and helpful.”

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Posted 6 years ago

“Great and safe service! Felt very comfortable that our host is used to keep luggage in her store.”

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Posted 6 years ago

“Excellent service from start to finish. Very easy to use via website and would highly recommend. Perfect for our last day in NYC to enable us to enjoy without our luggage!!!”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews