Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guy was not very amiable at the store. Say “hi” was to difficult to him. after location was great and useful !”

Helpful Report

Posted 5 years ago

“In general, I was very pleased with the experience. The check-in process was fast and also picking up the bag was fairly simply because of the people that worked at the storage location. Regarding the app though, I faced some trouble during the check-out process. I clicked on check-out to show the image of luggage and tag. The image however disappeared shortly after (maybe tapped the screen accidentally or sth like that - which is likely to happen when you are talking to people and organizing things) and I did not find a function to get the image back again! I did not have any other note or photo of the tag. If the service people hadn't been so easy to deal with, this could've caused huge problems.”

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Posted 5 years ago

“We misunderstood the location, and wound up not utilizing the services - No refund was made.”

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Posted 5 years ago

“Great option for storing luggage. Left our bag while we went to a show. It was right around corner and drop off and pick up was easy and smooth.”

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Posted 5 years ago

“Our bags were kept for 4 hours as planned and everything was returned in perfect condition. Very nice experience.”

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Posted 5 years ago

“Was very pleased with the simplicity, convenience and price of the service offered by Vertoe. Will definitely be using them again.”

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Posted 5 years ago

“They were friendly and courteous. They locked my luggage and I received my key and I came to pick up my luggage without any issues.”

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Posted 5 years ago

“Easy drop off. Flexible pickup. Convenient location. Service as described. Appreciated this service.”

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Posted 5 years ago

“I don't understand what is security code tad is.”

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Posted 5 years ago

“저렴한 비용으로 편리하게 믿길 수 있어서 좋았어요. 추가비용을 지불하면 공항까지 갖다 주셔서 시간과 비용 모두 절약할 수 있었습니다.”

Helpful Report

Posted 5 years ago

“Excellent service! From booking to dropping off and collecting our suitcases, it was seamless. It saved us so much time by allowing us to head straight from the airport to downtown Seattle without having to go to our hotel outside of the city to drop off our bags. Thank you!”

Helpful Report

Posted 5 years ago

“Very good, easy quick and good location.”

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Posted 5 years ago

“Nothing to add, easy and without any problem.”

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Posted 5 years ago

“Friendly and courteous, they took good care of my valuables.”

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Posted 5 years ago

“Venue easy to find and convenient for getting to the airport. Thank you for a good and very reasonably priced facility. RM. England”

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Posted 5 years ago

“Everything went smoothly in storing our luggage. The location was close to everything we needed. The host was pleasant and helpful.”

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Posted 5 years ago

“Excellent service. Really easy to use. Could thoroughly recommend to anyone needing luggage storage in Boston. Good value as well.”

Helpful Report

Posted 5 years ago

“Our luggage was tagged and sealed/locked with a tamper proof clip. You took a photo of each clip and showed to the attendant upon return. All items were in tack upon return.”

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Posted 5 years ago

“Very polite and professional.”

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Posted 5 years ago

“Was very successful, secure and as i expected. Can't tell you about the website payment because I paid cash- which was very relaxing as well.”

Helpful Report

Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews