Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy”

Helpful Report

Posted 7 years ago

“Easy and convenient. Such a relief to leave our luggage somewhere safe and explore the city.”

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Posted 7 years ago

“The booking through Vertoe itself went well but the store I handed my bag in did not check my booking nor did they ask me to show the picture I took of the plastic seal on my bag. When I picked it my bag up again they simply asked me to point at the bag that is mine and handed it to me. The store did not follow the rules of Vertoe. Pretty unsafe.”

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Posted 7 years ago

“Very convenient, nice and we'll organized people where we stored our luggage which made it feel very safe.”

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Posted 7 years ago

“AWESOME!!!!”

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Posted 7 years ago

“great service very helpful”

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Posted 7 years ago

“Hi, very happy to leave a review. Can't believe I didn't know about your service earlier but will use you many times in the future. I am often in NY and needing to spend extra time to drop off my luggage where I am staying when I want to be uptown for what my plans are. This was so convenient to leave my bag both days for 5-6 hours so I didn't need to make the trip just to drop off luggage. The store staff were nice. It felt easy and safe and I would trust them to keep my bags again. I have already told my friends about this great convenience. Thanks again.”

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Posted 7 years ago

“Very convenient!”

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Posted 7 years ago

“Was super easy to drop off my luggage and come back for it a few hours later.”

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Posted 7 years ago

“This is literally one of the best apps/services ever created for travelers! I had an early check out but my flight didn’t leave until late that evening. I was able to drop my stuff off in less than 5 mins and was even able to push my pick up time back when my flight was delayed. I will ALWAYS use vertoe if im ever in a travel crunch again!!”

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Posted 7 years ago

“When we arrived, the clerk at the desk had not record of my reservation, even though I had a computer printout. It took far too long to check the bags in and equally long to check them out.”

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Posted 7 years ago

“Worked very easily. Bags were there when we got back! Would use again.”

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Posted 7 years ago

“Really good when you need to find a place to leave your luggage for the day and you need something fast and cheap. Their insurance in case of problems is also really great.”

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Posted 7 years ago

“Great service, nice stuff!”

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Posted 7 years ago

“Nice service. I will use again when I need in LA.”

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Posted 7 years ago

“Providing a fantastic service. Will definitely use again. I would recommend Vertoe to everyone.”

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Posted 7 years ago

“Vertoe was great! Easy to use service: we reserved online, dropped off our bags, explored a new city, and picked our bags up. Highly recommend!”

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Posted 7 years ago

“The process was so easy, and most of the places are near public transportations. Very convenient!”

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Posted 7 years ago

“First time to use the service and I’m completely happy with all aspects. Everything worked great!”

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Posted 7 years ago

“Great service! Could use a bit more signage to locate the place and instruction on how exactly to use the security tag. My party was unclear on its purpose.”

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Posted 7 years ago

Vertoe is rated 4.6 based on 5,120 reviews