Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great option to drop off your luggage while yougo fill your belly at the legendary Pike's Place Market! Friendly staff at Simply Seattle.”

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Posted 5 years ago

“This was so helpful to myself and my group of friends! We had to check out our Airbnb, but we did not want to go straight to the airport and miss out on our few last hours in the city. Vertoe was the perfect opportunity to allow us to explore our last few hours in the city without toting our luggage around with us.”

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Posted 5 years ago

“This is such a cool service that allowed us the freedom of finishing our trip without our bags even though we had already checked out of our hotel. We left our 2 travel bags at a Skate Shop associated with Vertoe. Our bags were stored in a secure room. The shop keeper gave us zip ties to close up our bags, and they assured us that they'd be left untouched. We returned to find our bags happily exactly where and how we left them. I will definitely use Vertoe again when check-in/check-out times don't align perfectly with catching flights.”

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Posted 5 years ago

“Bon emplacement proche du métro. Personnel réactif et professionnel.”

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Posted 5 years ago

“It was easy to find the location of the storage place.”

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Posted 5 years ago

“good, useful, easy to use. will use again, I recommend.”

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Posted 5 years ago

“Quick and flexible service, highly recommended!”

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Posted 5 years ago

“This is a great idea which worked well”

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Posted 5 years ago

“Vertoe was very convenient and reliable.”

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Posted 5 years ago

“The place where I left our suitcase was not customer friendly. I stood in front of two guys in the morning. They were sorting envelopes. Nobody acknowledged me for over 30 seconds. Finally, one of them pulled out his ear plugs and asked me what “I wanted.” I told him I was leaving a suitcase. He took it from me. When my wife asked if we could leave a small bag, he said no. That was another bag. I asked if I get a receipt, he said no. I asked if they lock it with a seal, he said no. Strange place”

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Posted 5 years ago

“Quick, easy, safe, good customer relations”

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Posted 5 years ago

“Very easy, convenient location and friendly employees. Highly recommended!”

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Posted 5 years ago

“This was super-fast and convenient - less expensive than Amtrak and less waiting, too.”

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Posted 5 years ago

“Location did not feel secure and when I came back to get my bag the door was locked and no one was there even though it was supposed to be open 24 hours.”

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Posted 5 years ago

“Very good value, a lot of good locations to choose from. Easy process and I felt safe leaving my bags. Highly recommend”

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Posted 5 years ago

“Very convenient location, friendly staff.”

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Posted 5 years ago

“Easy to book, convenient service!”

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Posted 5 years ago

“Thank you indeed. Very hepfull guys and conviniently located in downtown”

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Posted 5 years ago

“This service is amazing! We arrived in DC 6 hours before we could check into our stay. Vertoe helped to alleviate our worries, which gave us the opportunity to explore the city! We plan to use the service again, for sure. Thanks for everything!”

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Posted 5 years ago

“Great Idea for leaving your luggage in a busy City.”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,119 reviews