Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

Questions

Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Vertoe made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The idea of storing bags its great and solves the problems for airbnb bookings, where it is usually not possible to store the bags for some more hours.”

Helpful Report

Posted 5 years ago

“Luggage was stored. No issues or evidence of tampering.”

Helpful Report

Posted 5 years ago

“The owners of the location were super nice and this is a great way to explore a city without lugging your bags around. The price point makes it appealing.”

Helpful Report

Posted 5 years ago

“Loved it simple safe and cheap”

Helpful Report

Posted 5 years ago

“What a fabulous service!! The folks at the store where I check my suitcase for the day were wonderful. This was the first time I used this service and would absolutely use it again!”

Helpful Report

Posted 5 years ago

“Luggage storage was simple and picked up luggage in exactly the same condition I left them. Store clerk was friendly and accomodating. What more can be said?”

Helpful Report

Posted 5 years ago

“This was just the service we were looking for. Convenient, quick, and easy drop off and pick up. Our luggage was safe, and we could explore without it dragging us down. Thank you!”

Helpful Report

Posted 5 years ago

“It did what it was supposed to do”

Helpful Report

Posted 5 years ago

“Convenient and safe for leaving luggage if you have time at Union Station. We spent a lovely 4 hours walking around Michigan Avenue luggage free! Recommended”

Helpful Report

Posted 5 years ago

“Smooth and Professional service.”

Helpful Report

Posted 5 years ago

“Honestly I thought it would be sketchy after we walked into a 24hr convenience store to drop off our luggage. We only needed it until 2am so that we could meet with our friends on New Year’s Eve and then grab our luggage for a 6am flight. The proprietors of the shop were friendly checking us in and locked our bags into the back room of the store. Pick up was easy and we made it off of public transit before it shut down that day. Over all good experience and would recommend to wayward travelers or people that over booked their days.”

Helpful Report

Posted 5 years ago

“Dropping the bags off was fine, but picking them up was a disaster! We picked this place because they were open at 7am on New Years, and we needed our bags at 7 to catch our flight at 9am. We waited outside in the cold for 45 minutes before walking across the street to another deli. The employee inside let us know the owner owned both stores, and wasn’t planning to come in until 9. There was also another couple standing outside who had an appt to drop their bag off at 7:30. The employee finally got authorization to get our bags, and we barely made our flight. Very unprofessional! I would not recommend leaving your bag here. The only contact number they had online was for the store phone, so there was no way to get a hold of them. Very stressful experience, deciding if you want to leave your bag in New York or miss your flight.”

Helpful Report

Posted 5 years ago

“very convenient and flexible!”

Helpful Report

Posted 5 years ago

“So easy to drop off bags for a couple hours! Definitely would recommend!”

Helpful Report

Posted 5 years ago

“Easy peasy”

Helpful Report

Posted 5 years ago

“So easy to use. Makes being able to travel after you've checked out of your hotel so much easier. I would 100% recommend!”

Helpful Report

Posted 5 years ago

“I was not too comfortable with the idea of leaving my bags with some random store in the middle of Philly, but it worked very well, I had no issues. I will very likely be using Vertoe again sometime in the future.”

Helpful Report

Posted 5 years ago

“It was very convenient”

Helpful Report

Posted 5 years ago

“The proprietor was friendly and helpful. He and his staff helped me get our luggage out of the car and into the lockers. They also responded quickly when I arrived late. I would definitely recommend them.”

Helpful Report

Posted 5 years ago

“I had to bring my 13 yr old into a bar which was random - just so we could place our bags. I think if the bar jad a ‘vertoe’ Sign it would have given us confidence- to drop your bags at a bar - not great when you didn’t expect it.”

Helpful Report

Posted 5 years ago

Vertoe is rated 4.6 based on 5,119 reviews