Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

Questions

Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Vertoe made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was so convenient to be able to store our luggage for a great price. It gave us the opportunity to still explore New York without that burden”

Helpful Report

Posted 6 years ago

“Booked on line and found the shop without a hitch. Very convenient and easy to leave my bag. I double checked closing time and good that I did. Pick up was a breeze also. Would recommend to anyone!”

Helpful Report

Posted 6 years ago

“Very easy to use and great location ! We were able to check out of our accommodation on our last day, leave our bags at vert and continue to sightsee unneeded. Then at the end of the afternoon we picked up our bags and got on the metro to JFK.”

Helpful Report

Posted 6 years ago

“super convenient, quick and easy.”

Helpful Report

Posted 6 years ago

“Everything was Fine.”

Helpful Report

Posted 6 years ago

“Close to subway open 24hr”

Helpful Report

Posted 6 years ago

“Brilliant idea. So convenient and easy.”

Helpful Report

Posted 6 years ago

“Excellent service; I had some initial doubts as to how secure/safe this process of luggage storage would be but committed to it and found that it was perfect for our needs. Staff receiving our luggage was friendly and helpful, explained the process as they were taking the luggage in and let us enjoy our final day whilst they held our luggage securely. The only attention point I can come up with is that pickup took some time as it was a restaurant and they were in the middle of taking orders when we decided to take our luggage back; this is not a major problem but factor this in if you are in a tight schedule, the keeper of your luggage might not be able to help you immediately.”

Helpful Report

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

“Super pratique pour faire garder ses bagages pendant la journée à un prix très compétitif. Réservation très facile sur le site. A recommander sans hésitation.”

Helpful Report

Posted 6 years ago

“great and convenient”

Helpful Report

Posted 6 years ago

“The place we went to to drop off our bags the people was rude and made us carry our bags down stairs to a basement and when it was time to retrieve our bags we had to carry them up the stairs our self”

Helpful Report

Posted 6 years ago

“Awesome experience, bags is handled well and the procedures are simple. Will use the service again.”

Helpful Report

Posted 6 years ago

“Good but needed to wait a bit long outside before the staff came open the door for us”

Helpful Report

Posted 6 years ago

“Very convenient.”

Helpful Report

Posted 6 years ago

“It was easy to find different possible locations and for a good price.”

Helpful Report

Posted 6 years ago

“Excellent, easy-to-use system. I appreciate the small details that make the experience stress-free, like how it’s not a big deal if you’re early or late to drop off/pick up your bags (just check the location’s opening hours!). The manager of our location didn’t give us zip ties and wasn’t the friendliest, which was a shame, but thankfully nothing seems to have gone wrong.”

Helpful Report

Posted 6 years ago

“Easy process at affordable rates. Great experience!”

Helpful Report

Posted 6 years ago

“Yhe process of reservation was fast and easy and when i made a mistake I emailed the customer support and within less than 3 minutes they solves the problem in an effective way.”

Helpful Report

Posted 6 years ago

“You guys are a saver,I get to enjoy the rest of my day knowing my luggage is at a safe place and I get to wander a bit more before my flight.thank you Truly”

Helpful Report

Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews