Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use. Paid and found a storage location close by in less than five minutes. Dropping our bags off off took two minutes and picking up the same. Great convenience!”

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Posted 6 years ago

“We had a few hours before we needed to head to the airport, but didn't want to lug our bags around the city. This was the perfect solution. Easy to drop off and pick up bags. Great service.”

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Posted 6 years ago

“The whole online reservation process was very easy and the storage store was very convenient to be found. Very reliable services offered!”

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Posted 6 years ago

“The ease with which I was able to store and retrieve my luggage - and the freedom which this gave me during the day that I otherwise would have lacked - made it well worth the money. Highly recommend.”

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Posted 6 years ago

“The Vertoe location was very easy to select . The process in itself was simple . The vendor allowing Vertoe to use their location was the issue . The vendor’s location was not in a good safe area and we did not feel comfortable storing our luggage there after the first day . Lots of crime in area . We did not use our second paid storage day .”

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Posted 6 years ago

“They‘ve got some room, we had luggage we didnt want to drag through the city... perfect match!”

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Posted 6 years ago

“very satisfied!”

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Posted 6 years ago

“Excellent service! Very helpful when sightseeing before reaching our final destination. Reasonably priced.”

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Posted 6 years ago

“Very confident.”

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Posted 6 years ago

“This was my first time using Vertoe and I was so pleasantly surprised at how convenient it was to drop off our luggage and feel like they would be safe. Thank you for having such great partners that work with you.”

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Posted 6 years ago

“Easy to use, very quick drop off system!”

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Posted 6 years ago

“We were very impressed with the storage service provided by Vertoe at South Station, Boston. The arrangements worked perfectly at a fair price. Would thoroughly recommend Vertoe to other travellers”

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Posted 6 years ago

“Everything has been fine. People could be a little bit kinder with customer as the desk Kind regards”

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Posted 6 years ago

“Great service and all was good, but... I wish there was some official signage and a bag check at the drop off site. You don't get the address of where to go until you pay. Our drop off was a hair salon where we simply put our bags behind a counter. I took pics just in case. I'll use the service again but recommend stepping up the chain of custody.”

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Posted 6 years ago

“Quick and simple, totally worth it!”

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Posted 6 years ago

“really simple to book and to use. cheaper than other similar services. we used it in NYC on the 5th Ave”

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Posted 6 years ago

“very convenient!! the location was easy to find and the host was very nice!”

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Posted 6 years ago

“Excellent service, and very easy to use.”

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Posted 6 years ago

“I was initially skeptical about the service thinking that the drop off place might not be safe for my bags and I was wrong. They ask you to tag your bags and take pictures with the code on the zip-tie thingy as proof. However they did not ask me to show the pictures while picking up my bags, probably because I was the last person to do so and the ladies remembered me. Overall, a great option to temporarily store your bags, would recommend the service.”

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Posted 6 years ago

“It was great we went in the shop with our suitcases and they were really nice. It was great because of that we had the last day of our NYC trip without any luggage. I would to this again!”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews