Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a great service that's easy to use and makes traveling more enjoyable”

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Posted 5 years ago

“Good location, it’s very close to station.”

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Posted 5 years ago

“Worked well. It was nice to be able to leave my bag while in Manhattan for the day. Remember each bag is a separate charge, but overall a good experience.”

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Posted 5 years ago

“Quick and kind! A really really good service :-) thank you”

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Posted 5 years ago

“Very easy and convenient to book, drop-off, and pick-up. The location I used was open 24-hour and close to Metro. Would strongly recommend Vertoe.”

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Posted 5 years ago

“Fine service. Friendly people. We had to look good for the address. The photo of the address in the email did not correspondent.”

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Posted 5 years ago

“We arrived at the Restaurant to drop the baggage off. The place was professional with plastic numbered tags to put on the bags. You take a pic of the tags to pick up. Even though we were early for the drop off there were no problems. I would use this service again.”

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Posted 5 years ago

“Excellent stress free service. Great central location and easy to get a taxi to the airport”

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Posted 5 years ago

“Excellent service. Quick and efficient and right off Penn Station!”

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Posted 5 years ago

“Luggage locker was easy to locate and access. Drop off and pick up went smooth.”

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Posted 5 years ago

“My experience with Vertoe is not so good as they deducted 18$ extra for the booking that I never made. This is very first time I used this application and disappointed. Regards, Saad Khan”

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Posted 5 years ago

“Excellent service, very fast and easy to use”

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Posted 5 years ago

“Ordered online - easy, straightforward and fast Dropped off baggage the next morning- clear instructions on drop off location. Very quick process. Pick up in the afternoon- baggage stored in a back room. Had to wait a few minutes until they were available to return my baggage”

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Posted 5 years ago

“Nice and convenient. The place is located in the city center and is close to metro station, so it really made traveling with a heavy luggage less bothersome.”

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Posted 5 years ago

“Excellent service! Easy, fast and convenient.”

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Posted 5 years ago

“Whilst I was a little apprehensive about leaving my luggage for storage at a Barber shop in downtown LA, it turned out to be an excellent experience. The staff were really pleasant and helpful stored my bags safe & sound. Couldn’t be happier.”

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Posted 5 years ago

“Awesome and convenient! Our location was at a barber shop that was very cool too. I felt safe leaving my luggage and the host was super nice.”

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Posted 5 years ago

“I wish every city had this service!”

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Posted 5 years ago

“Vertoe was a big factor in making our plans for the day a reality. It was my first use of Vertoe and the process was easy, both dropping off and picking up. This location was handy, very clean and the owner was friendly.”

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Posted 5 years ago

“Professional service. We felt that our luggage were safe und the process seemed reliable. We were very satisfied.”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews