Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vertoe was incredibly convenient, my drop off was very quick and the clerk was friendly.”

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Posted 5 years ago

“easy to find. staff was very helpful and polite.”

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Posted 5 years ago

“I booked a locker online days in advance, and paid in full. When I got to the store, at the time I had booked for, they told me they had already rented out all lockers, and that even though I had booked and paid in advance, I was out of luck and there was nothing they could do. Complete scam.”

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Posted 5 years ago

“Very convenient service! Easy to book!”

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Posted 5 years ago

“We had a little setback because it was a national holiday and the location we booked was closing early than expected. A Vertoe chat support agent was very helpful and updated our booking, directing us to another location nearby.”

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Posted 5 years ago

“They didn't accept the discount code I had, it does not seem appropriate”

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Posted 5 years ago

“Great service, very easy to drop off and pick up my bag”

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Posted 5 years ago

“It all worked just as planned!”

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Posted 5 years ago

“Prático e eficiente.”

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Posted 5 years ago

“Muito prático e rápido! Fez alguma confusão não sabermos a morada antes de reservar mas ficou realmente perto do sítio que queríamos!”

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Posted 5 years ago

“your staff was very nice and accommodating, will be back. thanks”

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Posted 5 years ago

“Very good helpful for travelers in deposit a luggage.”

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Posted 5 years ago

“had a very pleasant experience”

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Posted 5 years ago

“Using Vertoe was so incredibly helpful!!! The booking process was fast and easy, the bag check-in process was super easy and fast too, the price is affordable. The people at QDOBA were very nice too! Thank you for creating this service! It'll be my go-to now on when I need to store the luggage after Airbnb check out.”

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Posted 5 years ago

“Easy to use, reliable and cost effective service.”

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Posted 5 years ago

“Tres rapide. A recommander”

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Posted 5 years ago

“Great idea. The drop point was convenient and the people were very friendly and informative. Would use this service again .”

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Posted 5 years ago

“Luggage storage serviced worked very well for us. Found a close location, made reservation online and then dropped off bags. Only glitch we had was we didn't recieve an email for the reservation. Clerk at store needed to see the email with my name on it. She accepted another email which had my name (airline flight reservation). Gave us our locking tags for the bags, we took pictures of them on thebags and she put them in storage area. Very easy. Saved us from renting a car and having to deal with parking.”

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Posted 5 years ago

“The service was perfect”

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Posted 5 years ago

“I was going to be in DC for just a few hours and wanted to make the most of it. I knew that my bag would be problematic though. Thankfully, I found Vertoe. I was able to locate a storage location near the metro stop close to my sightseeing destinations. I signed up and received a confirmation code. Once at the location, my reservation was confirmed and I was given a Vertoe tag to zip on my bag. I was instructed to take a picture of the tag and that’s how I would retrieve it. Worked out perfectly!”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews