Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worked well, but the business owner seemed a little caught off guard.”

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Posted 7 years ago

“It was a good.”

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Posted 7 years ago

“It worked as advertised. Location was friendly and the transaction low maintenance.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Easy to use website and process at the store, good solution to a silly problem”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Well, since Vertoe insists I write a review, here it is. Downtown San Diego, “regular” luggage storage no longer available for whatever reason. Pull out phone, check, get several suggestions I’m not familiar with, choose Vertoe for reviews rating. Go there, submit my location, then have to prepay, of course, before actual luggage storage place is disclosed. After payment, I’m told to bring it to some Japanese toy store, some 2.5 miles away. In the end, Vertoe got my money, I drag my suitcase along the San Diego harbor, and the veterans at the USS Midway are so nice to keep it for me while I visit their flating museum. From my perspective, f... Vertoe, and f... the “sharing ecnomy” in general.”

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Posted 7 years ago

“This was easy and efficient. Reasonable price and convenient storage.”

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Posted 7 years ago

“No problems.”

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Posted 7 years ago

“Great service very friendly and convenient.”

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Posted 7 years ago

“Great service!”

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Posted 7 years ago

“Although the drop-off was a little bit farther than it looked on the map, it was convenient, efficient, and fairly priced. Would definitely use this service again...”

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Posted 7 years ago

“Vertoe was very easy to use! I found a convenient location and it greatly improved my experience exploring the city.”

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Posted 7 years ago

“Great solution for when you checked out of a hotel/Airbnb but need a convenient place to store your bag. Highly recommend Vertoe!”

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Posted 7 years ago

“Good & honest, efficient Highly recommend”

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Posted 7 years ago

“Its a really cheap option, kind and fast :)”

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Posted 7 years ago

“Easy to access would recommend..”

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Posted 7 years ago

“Pretty good service”

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Posted 7 years ago

“I thought the price was reasonable.”

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Posted 7 years ago

“I'm so glad I was able to use Vertoe on my very last day in NYC (as my Airbnb didn't allow me to store my bags there after check-out). It really saved me a lot of time and unnecessary worrying. I also admire your company's 'instant refund upon cancellation' policy which is practically unheard of these days!! Unfortunately I had to cancel my Vertoe booking in Boston - I cancelled and emailed to follow-up, and very pleasantly got a quick response to my email from a member of your customer team acknowledging it and the refund to be processed. :) :) My only complaint is you guys don't operate in Orlando! Where I'm pretty sure a lot of cruise ship patrons and theme park enthusiasts will really love havimg Vertoe around to store their luggage for the day. :)”

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Posted 7 years ago

Vertoe is rated 4.6 based on 5,120 reviews