Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Courteous and delightful to work with. Answered all my questions. Would love to work with them again”

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Posted 6 years ago

“From UK, needed to leave luggage somewhere so we could enjoy a few more hours before we got our bus. Found this site, was really easy to use and went without a hitch. Would use again and highly recommend”

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Posted 6 years ago

“Great experience”

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Posted 6 years ago

“I was so happy to discover this service! The store that is sub-contracted to secure and store was close to two Washington DC subway stops, the Smithsonian, and other downtown sites. Friendly store owner (in this case a dry cleaner) was accommodating, as I showed up 30 minutes before my scheduled time and it was no problem at all for her. Highly recommend Vertoe!!”

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Posted 6 years ago

“The store where I dropped my luggage off for a little over two hours was very efficient and friendly. The whole process went smoothly. Convenient service. Will use again if need be.”

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Posted 6 years ago

“Great place to safely store our 5 suitcases while we explored the area. Staff were extremely kind and helpful!!”

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Posted 6 years ago

“Super convenient and super nice staff. I didn’t know what to expect going in and came out pleasantly surprised! Just around the block from Times Square and Broadway plus Penn Station. Perfect for what I needed!!”

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Posted 6 years ago

“Process was quick and easy. Store owner was friendly.”

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Posted 6 years ago

“Very functional”

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Posted 6 years ago

“Fabulous service. So convenient and affordable. Will definitely use again.”

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Posted 6 years ago

“Fast and easy!”

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Posted 6 years ago

“Simple procedure... And really helpful”

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Posted 6 years ago

“Very easy searching and booking process. One downside: since you don't know what business has the lockers until you pay, you can't verify when it's open. I requested a locker starting at 10 am, but the business it allowed me to book didn't open until 11.”

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Posted 6 years ago

“This service is awesome! It is so easy to use and we were pleased with both locations and experiences.”

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Posted 6 years ago

“Very convenient service!”

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Posted 6 years ago

“Simple and easy to use great service.”

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Posted 6 years ago

“Easy and very convenient, it would be nice to get an e-receipt”

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Posted 6 years ago

“This service was very easy to use, and we had no problems.”

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Posted 6 years ago

“The place we stored our luggage was very friendly. Good service. I forgot my jacket and they had it with my luggage. Vertoe is convenient, easy to use and affordable. I will use it again.”

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Posted 6 years ago

“I could not believe how wonderful this service is! Thank you for an outstanding experience.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews