Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

“The service I received was professional, speedy and hassle free. Laura, from the sister company in Dublin kept in contact with me keeping me up to date with progress and always ready to answer my queries. A first class service and very impressed, Thank you”

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Posted 7 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Laura at our Dublin location and we hope you will return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Griselle was my contact at Visa HQ and her service is par excellence! I had several complications and was also slow to follow up on requests. she was always very reassuring and competent and thorough. She even came in early one day ton accommodate my schedule. Most importantly, she got the visas issued in record time well ahead of the time. I am very thankful I had her as my agent and commend her service very highly. she is such a pleasure to work with.”

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Posted 7 years ago

Hi Uma, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Griselle and we are glad to hear she was able to help you obtain your visa quickly and easily! We hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“My wife and I ordered and paid for a double entry visa to enter mainland China in Spring 2016. The visas printed into our passports, as supplied by the Chinese consulate in London, were posted to our home by Visa HQ shortly before leaving the UK for China. Unfortunately it did not cover the dates we needed to enter mainland China twice. This was not obvious to my wife and I because of the Chinese script used in the wording of the visas. However, having paid to use the services of the 'experts' at Visa HQ we felt secure that we had obtained what we need and what we paid for. However when we arrived by train from Hong Kong in Beijing for our second entry we were refused entry because the visas had already expired and were returned to the airport and forced to fly back to Hong Kong airport. At the airport we were able to purchase emergency visa and we able to fly back to Beijing. We incurred considerable anxiety and distress from our experience; lost two days of our holiday; spent an uncomfortable night at Hong Kong airport; we forced to pay around £2000 for flights between Beijing and Hong Kong and return; we were forced to purchase emergency visas at Hong Kong airport. On our return to the UK we complained to Visa HQ and sought recompense . The response was basically that it was our fault for not checking the visas before departing the UK. We suggested that the visas were opaque to us because of the language difference and that we had expected Visa HQ to check them before posting them to us, as part of the 'expert' service we had paid for. We claimed that the service supplied to us had not been fit for purpose. We subsequently received a phone call from a lady at the Visa HQ. She sympathised with us but said that the mistake lay with the Chinese consulate in London and promised to raise this with them. To date we have had no further contact from Visa HQ despite sending a chasing email some time ago.”

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Posted 7 years ago

Hello, Thanks for taking the time to share a review. I would like to personally apologize for the issues you experienced during your trip to China. Unfortunately, as you've probably been told, our team has no control over applications once they reach the appropriate embassy. Validity and other factors are determined solely by government officials. If I can be of any assistance, feel free to reach out to me at stan@visahq.com. Again, my apologies. Safe travels, Stan for VisaHQ

Posted 7 years ago

Hello, Thanks for taking the time to share a review. I would like to personally apologize for the issues you experienced during your trip to China. Unfortunately, as you've probably been told, our team has no control over applications once they reach the appropriate embassy. Validity and other factors are determined solely by government officials. If I can be of any assistance, feel free to reach out to me at stan@visahq.com. Again, my apologies. Safe travels, Stan for VisaHQ

Posted 7 years ago

Hello, Thanks for taking the time to share a review. I would like to personally apologize for the issues you experienced during your trip to China. Unfortunately, as you've probably been told, our team has no control over applications once they reach the appropriate embassy. Validity and other factors are determined solely by government officials. If I can be of any assistance, feel free to reach out to me at stan@visahq.com. Again, my apologies. Safe travels, Stan for VisaHQ

Posted 7 years ago

Hello, Thanks for taking the time to share a review. I would like to personally apologize for the issues you experienced during your trip to China. Unfortunately, as you've probably been told, our team has no control over applications once they reach the appropriate embassy. Validity and other factors are determined solely by government officials. If I can be of any assistance, feel free to reach out to me at stan@visahq.com. Again, my apologies. Safe travels, Stan for VisaHQ

Posted 7 years ago

Hello, Thanks for taking the time to share a review. I would like to personally apologize for the issues you experienced during your trip to China. Unfortunately, as you've probably been told, our team has no control over applications once they reach the appropriate embassy. Validity and other factors are determined solely by government officials. If I can be of any assistance, feel free to reach out to me at stan@visahq.com. Again, my apologies. Safe travels, Stan for VisaHQ

Posted 7 years ago

“The best visa serves for me..I recommend tham and always whan I need something will contact tham..thay are responsible, take care and professional..thank you so much and lady Louise from VisaHQ”

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Posted 7 years ago

Hi Branislav, Thanks for reviewing VisaHQ. We're glad you have had consistently great experiences with our team and we look forward to continuing to serve you! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

Hi Branislav, Thanks for reviewing VisaHQ. We're glad you have had consistently great experiences with our team and we look forward to continuing to serve you! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Very good process, was very easy to apply, and very professional. Thank you.”

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Posted 7 years ago

Hi Anthony, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Got my Chinese visa.My application was handled by Rahil from Mumbai.Thank you .”

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Posted 7 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Rahil and we hope you use our services again. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Faizal was very supportive and informative which helped the process to be very smooth”

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Posted 7 years ago

Hi Yogish, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience working with Faizal and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“I have to waited long to get my Australian visa ,but finally got it today and big thank to Rahil who have chased Australian consulate to get my visa asap.”

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Posted 7 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Rahil and we wish you a great trip to Australia! We hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Whole process took a lot longer than expected (compared to travel companions that went directly through the embassy) and quite a bit more expensive. The customer service though was attentive, friendly and lovely overall. I appreciate the regular follow ups and checks”

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Posted 7 years ago

Hi Ronil, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall and would like to remind you we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, our team can save you from having to cancel your trip due to document errors. We hope this has clarified the value of VisaHQ's services and we would enjoy serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“They are great. They keep you updated on progress of obtaining your visas.”

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Posted 7 years ago

Hi Michael, Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our application process and we sincerely hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Efficient operation”

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Posted 7 years ago

Hi John, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Staff and updates along the way were very helpful for our group!”

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Posted 7 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad your travel party had an excellent experience with our process and we hope to serve all of you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Très facile et plus rapide, merci à toute l'équipe visaGEs encor merci”

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Posted 7 years ago

Bonjour Sandagou, Merci! Nous sommes heureux que votre expérience avec VisaHQ soit excellente et espérons pouvoir vous servir à nouveau. Bon voyage, Rebekah @ VisaHQ

Posted 7 years ago

“Service is good, but the bad thing is every time edit the application was compellsory to filled in the credit card information & charged.this made the payment very confused. My experience that I was charged for 4 times.”

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Posted 7 years ago

Hello! Thanks for sharing your feedback about VisaHQ. While I'm glad to hear you had an excellent experience overall, I would like to apologize for any issues you experienced with our payment system. Don't hesitate to reach out to your local VisaHQ office or our live chat team online to further discuss your situation. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Quick and easy process that made getting a visa hassle free!”

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Posted 7 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“VisaHQ was simple to use and did not take long. The process was easy and did not cause any problems.”

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Posted 7 years ago

Hi Emma, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to serve you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Excellent service.”

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Posted 7 years ago

Hi Vasundhara, Thanks for reviewing VisaHQ. We're glad you had a great experience and we hope you'll use our services again! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Took the worry out of a highly complex procedure required to get a US visa for being on Hawaiian soil for one day.”

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Posted 7 years ago

Hi Tatiana, Thanks for reviewing VisaHQ! We're glad our team was able to assist you with your U.S. visa and we hope you'll use our services again next time you require travel documents for any reason. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Great effort by Rahul in gettting my Chinese visa hassle free.”

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Posted 7 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Rahul and we wish you a wonderful trip to China. We hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Very pleased with the service. Kept informed throughout the process and received the visa before the promised day.”

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Posted 7 years ago

Hi Derek, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process and that you received your visa quickly. We hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

VisaHQ Reviews

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