VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,936 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not all employees are sufficiently cross-trained”

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Posted 6 years ago

Hi Mark, Thanks for taking the time to review VisaHQ. I would like to apologize for any issues you experienced while working with our team and assure you that feedback like yours helps us improve our customer relations. We hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Carlos and Keith are the best, every time i have a question about a visa they always answer me and assist me whenever they can and gives me options. This company would never force their customers to chose the highest but they let you make your own decision. I will never go to another Visa services, VisaHQ has stole my heart. Thank you guys for everything.”

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Posted 6 years ago

Hi Remy, Thanks for taking the time to share your review of VisaHQ! We truly appreciate your kind words and we're glad to hear you had a great experience working with Carlos and Keith. We look forward to serving you again next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent work from those who assisted me via the chat rooms. I recommend this service very highly!”

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Posted 6 years ago

Hi Charles, Thanks for taking the time to share your feedback. We're glad you had a great experience with our chat feature and we hope to serve you again next time you require travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I was impressed and reassured by the excellent and professional service in obtaining visas for myself and my wife.”

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Posted 6 years ago

Hi Donald, Thanks for taking the time to share your feedback. We're glad you and your wife had an excellent experience with our services and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Extremely helpful and user friendly. We needed visas for 6 to Tanzania, and VisaHQ was a great help!”

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Posted 6 years ago

Hi John, Thanks for taking the time to share your feedback. We're glad you had a great experience obtaining all six of your party's visas through VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I like dealing with VisaHQ very much. I was able to obtain answers to my questions quickly and to keep up with the progress of my visa application and then the visa. I travel a lot and usually need at least one visa each year. I definitely will use VisaHQ for all my visas in the future.”

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Posted 6 years ago

Hi Clifford, Thanks for taking the time to share your review. We're glad you had an excellent experience with VisaHQ's application process and we look forward to continuing to serve you in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Prompt and reliable. Great service.”

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Posted 6 years ago

Hello! Thanks for taking the time to share your feedback. We're glad you had an excellent experience with VisaHQ and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I contacted VisaHQ at short notice for a business trip to China. They made the process very straightforward and I am looking forward to receiving my approved visa in the post tomorrow. I recommend their service highly and I appreciate their reliable updates and advice.”

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Posted 6 years ago

Hi RK, Thanks for taking the time to share your feedback. We're so glad our team was able to help you get your Chinese visa promptly and we hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Last Wednesday my husband and I showed up at VisaHQ office in Dublin a little bit sceptical as we couldn’t find much of reviews online. We weren’t sure if they would even let us in without appointment. We were pIeasantly surprised the way they received us and helped us. They were happy to guide and help us though the online application (which is the only way to apply) answering our questions. The application was submitted straight away and I got my visa on Monday for UAE. I have already recommended VisaHQ to my international friends living in Dublin, if they ever need the service. Teya”

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Posted 6 years ago

Hi Teya, Thanks for taking the time to share your review of VisaHQ! We are so glad to hear you had a great experience working with our Dublin team and we hope you have a wonderful trip to the UAE. We sincerely hope you'll use our services again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Alaa is amazing! He was so patient and helped to check information. Definitely a 5-star experience for me.”

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Posted 6 years ago

Hi Herrin, Thanks for taking the time to review VisaHQ. We're glad to hear you had an excellent experience working with Alaa and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Please see comments from Mrs H Moran with which I agree.”

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Posted 6 years ago

Hi Royston, Thanks for taking the time to corroborate your wife's positive feedback. We appreciate the kind words and hope to serve you both again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The service is excellent, however, we were a little surprised at the overall cost of obtaining a visa. Perhaps because we are of an older generation, we haven't moved with today's costs of operating.”

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Posted 6 years ago

Hi Henrietta, Thanks for taking the time to share your feedback about VisaHQ. We are glad to hear you had a positive overall experience and would like to assure you we do everything we can to keep our costs low. We would also like to let you know that we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, our team can save you from having to cancel your trip due to document errors. We hope this has clarified the value of VisaHQ's services and we would enjoy serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Extremely prompt service”

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Posted 6 years ago

Hi Keertikumar, Thanks for taking the time to post your review. We're glad you had a great experience with VisaHQ and we hope you'll return in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“simple to use”

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Posted 6 years ago

Hi Andrew, Thanks for taking the time to leave your feedback. We're glad you had a pleasant experience with VisaHQ's application process and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I had some trouble with the online process for my e-visa to Ethiopia, I think that a little more direction would be helpful. Fortunately Harrison in SF was a great help and got through the application with success.”

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Posted 6 years ago

Hi Valerie, Thanks for taking the time to leave your feedback. We're glad Harrison was able to assist you with your inquiries and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Always get the job done.”

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Posted 6 years ago

Hi Robert, Thanks for taking the time to share your review. We're so glad you have had consistently great experiences with VisaHQ and we look forward to continuing to serve you. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very user friendly website that I can’t even thought all along my way of application that I am filing my visa via a third party. I was thinking that I am applying directly , anyways that was my mistake and not theirs, but their processing was still good.”

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Posted 6 years ago

Hi Rafi, Thanks for taking the time to leave your feedback! We're glad you had an overall positive experience with VisaHQ and we apologize for any confusion you may have dealt with. We hope you will use our services again in the future and would like to remind you you can always contact our U.S. customer service team at 1-800-345-6541 if you have questions or concerns. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very reliable”

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Posted 6 years ago

Hi Deondre, Thanks for taking the time to leave your feedback. We're glad to hear you had an excellent experience with VisaHQ and we hope you use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Fast response and fantastic service”

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Posted 6 years ago

Hi James, Thanks for taking the time to share your review of VisaHQ! We're glad you had a great experience and hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I would like to say thanks very much to Mr. Alaa he did excellent job to solve my query on time. Helpful employee with great knowledge.”

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Posted 6 years ago

Hi Salem, Thanks for taking the time to share your feedback. We're glad you had an excellent experience working with Alaa and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 3,936 reviews