VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,189 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,189 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

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“Very impressed with promptness of your group”

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Posted 7 years ago

Hi Jospeh, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and received your visa promptly. We hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“I have used this service for close to 10 years now and have always found it reliable and stress-relieving.”

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Posted 7 years ago

Hi Timothy, Thank you for sharing your review of VisaHQ. We're glad to hear you've received consistently great service and we look forward to continuing to serve you for many years to come! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Excellent guidance. Efficient process to address Visas. Well done”

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Posted 7 years ago

Hi Craig, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process from start to finish and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“My Visa took 9 Days to reach me while ETA was only 5 Days.”

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Posted 7 years ago

Hi Sathish, Thanks for sharing your feedback about VisaHQ. While we sincerely apologize for the delay you experienced in receiving your visa, we would like to remind you that our team has no control over processing once applications are submitted to the appropriate government bodies. Processing times fall solely on consular officials. We do, however, do our best to keep clients like you apprised of the progress of their applications. Hopefully this has provided you with some clarification and you will choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Fast service, customer service not so prompt at answering questions but still received my visas quickly”

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Posted 7 years ago

Hi Hector, Thanks for reviewing VisaHQ. I would like to apologize that you didn't receive answers to all of your questions in a timely fashion, but I'm glad to hear you had a positive experience overall. Rest assured that feedback like yours makes us better. I hope you'll choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“I submitted a Singapore visa request that was on a very tight timeline. I received email updates throughout the process. I was alerted to a discrepancy, which was corrected, and I still received the visa on the date requested. EXCELLENT SERVICE.”

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Posted 7 years ago

Hi Cinda, Thanks for sharing your review of VisaHQ. We're glad you had a great experience with our application process from start to finish and we wish you a wonderful trip to Singapore! We hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Made the process of getting an Indian visa very easy”

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Posted 7 years ago

Hi Matthew, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we wish you a great trip to India. We hope you'll use our services again! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Clear instructions and very quick turnaround. Will use again!”

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Posted 7 years ago

Hi Hope, Thanks for reviewing VisaHQ. We're glad you had an excellent experience getting your visa and we look forward to serving you again soon. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Thank you so much - visa was expedited in 3 days!! You guys are absolutely amazing! :)”

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Posted 7 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Easy to access, good response following receipt of application, notified by email of the visa progress. Easy to obtain a visa. very good service”

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Posted 7 years ago

Hi Bernice, Thanks for reviewing VisaHQ. We're glad you found our status updates to be helpful and we hope you will return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Great service, will use again”

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Posted 7 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we look forward to working with you again! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Very easy and very quick, worth every penny”

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Posted 7 years ago

Hi Donald, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process and we hope you will return in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Timely, professional service”

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Posted 7 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“no”

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Posted 7 years ago

Hello! Thanks for taking the time to let us know about your experience with VisaHQ. I'm sorry to hear you aren't 100% satisfied. To further discuss your situation, please reach out to our U.S. based customer support team at 1-800-345-6541. We hope your problem will be resolved and you will choose to use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“I had a medical emergency emerge with my child overseas and Peter in Ottawa walked over to the Bangladesh Consulate to help speed things up so that I could get my passport back asap. The customer service I received at this stressful time was outstanding.”

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Posted 7 years ago

Hi Natalie, Thanks for leaving your feedback about VisaHQ! We're so glad to hear that Peter was able to assist you and we truly wish you and your family all the best. We hope to serve you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“My name is sameh tawfik and I paid for the service to apply for Morocco Visa and after I paid the money via master card, I was told that you will need to come to the embassy coz the morocco embassy will only give Visa to the traveller himself. I requested refund on the same day I booked the service and I was told 2 to 3 weeks for the money to be refunded. It has been over 2 months and I am still waiting for the money. This is the 6th time I contact you and every time you email someone to process the refund and nothing is received. Poor poor service”

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Posted 7 years ago

Hi Sameh, Thanks for sharing your feedback about VisaHQ. I would like to apologize for the problems you've experienced with your order. We strive to exceed all of our clients' expectations and that clearly didn't happen in your case. If you still need assistance reaching a solution to your issue, feel free to reach out to me at stan@visahq.com and I will personally look into the situation. Safe travels, Stan for VisaHQ

Posted 7 years ago

“Fast and reliable service”

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Posted 7 years ago

Hi William, Thanks for sharing your feedback about VisaHQ. We're glad you had an excellent experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“VisaHQ team member called to notify me of their receipt of my paperwork, passport and that everything look ok. Got email updates on the status of filing, completion and delivery. Great Service!”

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Posted 7 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our application process from start to finish and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Horrible company to deal with. Claim to have prepared all documents carefully then come to find out they did not submit the main document to the embassy. No one answers the phone ever when you call and after finally getting through they just repeat the same thing on the phone over and over while having an attitude. Regret dealing with them and the expedited service is a scam. Don’t waste your money !!!”

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Posted 7 years ago

Hi Nicolay, Thanks for sharing your feedback about VisaHQ. I would like to apologize for the problems you experienced while placing your order. We strive to exceed all of our clients' expectations and that clearly didn't happen in your case. I would like to remind you that our team does its best to expedite processing, but we have no control over consular requests and delays. If there is anything I can do to assist you at this point, don't hesitate to reach out at stan@visahq.com. Safe travels, Stan for VisaHQ

Posted 7 years ago

“Alberto was awesome and very helpful through the whole process. Communication was above and beyond. I would highly recommend VisaHQ.”

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Posted 7 years ago

Hi Kimberly, Thanks for taking the time to review VisaHQ. We're glad to hear you had an excellent experience working with Alberto and we hope to serve you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

VisaHQ is rated 4.4 based on 4,189 reviews