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VisaHQ Reviews

4.4 Rating 4,219 Reviews
86 %
of reviewers recommend VisaHQ
4.4
Based on 4,219 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read VisaHQ Reviews

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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“It was exceptional service provided by the staff of VisaHq: prompt response on my emails, attentiveness to all details and courteous communication. I received my visa as promised within 10 business days. Thank you very much! I will use your service in the future. Elvira Wright”
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Posted 7 years ago
Hi Elvira, Thanks for reviewing VisaHQ. We're so glad to hear you had a great experience working with our team and we look forward to serving you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ
Posted 7 years ago
“It more then met my expectations, the service was superb!”
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Posted 7 years ago
Hello! Thanks for reviewing VisaHQ. We're glad to hear you had an excellent experience with our team and we hope to work with you again! Safe travels, Rebekah @ VisaHQ
Posted 7 years ago
“I found the service personalized and the staff were very knowledgeable and helpful in assisting me with my visa requirements ensuring that the forms and supporting documents were accurate.”
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Posted 7 years ago
Hi Madeleine, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our entire application process and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ
Posted 7 years ago
“Fast, efficient. Do I need to say more?”
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Posted 7 years ago
Hi Ralf, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels! Rebekah @ VisaHQ
Posted 7 years ago
“The website for an e-Visa was easy to use. VisaHQ efficiently coordinated the approval of the e-Visa with the embassy and completed the process in the timeline promised.”
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Posted 7 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application system and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 7 years ago
“Great experience - quick, responsive and got both of my visas back to me in good time!”
Helpful Report
Posted 7 years ago
Hello! Thanks for taking the time to review VisaHQ. We're glad you had a great experience obtaining multiple visas via our application process and we hope to serve you again. Safe travels! Rebekah @ VisaHQ
Posted 7 years ago
“Had a good experience.”
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Posted 7 years ago
Hi Balakumaran, Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ
Posted 7 years ago
“Good quick excellent service and respond time, will definitely recommend their services to my friends and colleagues”
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Posted 7 years ago
Hi Bo, Thanks for sharing your review of VisaHQ. We're glad you had a great experience with us and we appreciate you spreading the word about what we do. We hope to serve you again! Safe travels, Rebekah @ VisaHQ
Posted 7 years ago
“Very easy to follow the application but the application questions do not really explain or are directed towards cruise ship arrivals i.e cruise ship name instead of Hotel name and address. Otherwise speed and service from the team was very good.”
Helpful Report
Posted 7 years ago
Hi David, Thanks for sharing your feedback regarding VisaHQ. We're glad you had a good experience overall with our application process. Many any governments do not differentiate between types of accommodations and use the term "hotel" for all lodgings. For clarity, VisaHQ's team has no control over the nomenclature used on applications. We sincerely hope to serve you again. Safe travels, Rebekah @ VisaHQ
Posted 7 years ago
“Everyone was so helpful as the first photo I sent was not good enough quality. This was no problems and was resolved easily. Thank you”
Helpful Report
Posted 7 years ago
Hi Jennifer, Thanks for reviewing VisaHQ. We're glad our team was able to assist you with upgrading the quality of your photo and that you obtained your visa with no trouble. We hope you'll use our services again in the future! Safe travels, Rebekah @ VisaHQ
Posted 7 years ago
“the only problem I had was changing from myself to my wife when registering, in so doing I some how deleted myself and registered my wife twice.”
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Posted 7 years ago
Hi Timothy, Thanks for reviewing VisaHQ. I'm glad you had a positive experience overall with our application process. I would, however, like to apologize for any problems you had with our online SmartForm. If you ever have problems or questions in the future, remember you can always reach our U.S. customer support team at 1-800-345-6541. We hope to serve you again! Safe travels, Rebekah @ VisaHQ
Posted 7 years ago
“Fastball and Efficient Service, Using this Service for the past 3 Years and I absolutely love it!!!”
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Posted 7 years ago
Hi Abib, Thanks for reviewing VisaHQ. We're so glad to hear you've had consistently great experiences and we look forward to continuing to serve you in the future. Safe travels! Rebekah @ VisaHQ
Posted 7 years ago
“I have been using VisaHQ services for at least 12 years. This time like all previous others, they provide exaptional service. Everything is beyond my expectations. Thanks a lot”
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Posted 7 years ago
Hi Yevgeniy, Thanks for taking the time to review VisaHQ. We're thrilled to hear you've had such great experiences with us for so many years and we look forward to continuing to serve you! Safe travels, Rebekah @ VisaHQ
Posted 7 years ago
“Your website stated 3-5 days for processing at the embassy. My Visa was approved early the first day the embassy had possession. Why did it take 5 days - this is extremely misleading and caused undue duress on the part of many people on my side of our arrangement. If there was never any chance of getting it in 3 days which seems to be the situation since it was approved quickly, you should probably change your information to reflect the later time frame. Unhappy with that situation which your company served up. It's a simple change to fix it and nobody is going to complain about getting their VISA earlier than expected.”
Helpful Report
Posted 7 years ago
Hi Brandon, Thanks for taking the time to review VisaHQ. I would like to personally apologize that you aren't 100% satisfied with your experience. The estimated processing times on our website are provided by each consular authority; our team has no control over whether or not processing takes more or less time than is estimated. It's important to understand that visa issuance is completed solely at the discretion of government agents for each country. We do everything in our power to provide accurate information. I hope this has provided you with some clarity. Again, my apologies that you are not completely happy with how your application was handled in this instance. I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ
Posted 7 years ago
“Their process was exceptionally easy and simple. Communication, both ways, is among the best. They know what they are doing and they deliver what they promise.”
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Posted 7 years ago
Hi Walter, Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our application process and we hope to serve you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ
Posted 7 years ago
“Thanks for your good and quick service.”
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Posted 7 years ago
Hi Aston, Thanks for reviewing VisaHQ. We're glad you had a great experience obtaining your travel documents and we hope to serve you again. Safe travels, Rebekah @ VisaHQ
Posted 7 years ago
“Easy to navigate!”
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Posted 7 years ago
Hi Maribelle, Thanks for reviewing VisaHQ. We're glad you had a great experience with our online system and we hope you'll use our services again. Safe travels! Rebekah @ VisaHQ
Posted 7 years ago
“I am using VisaHQ-India since 2017 for applying my visas (Multiple Countries). They are improving the efficiency on day by day and serving to customer professionally and exactly. I recommended to others to use Visa HQ.”
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Posted 7 years ago
Hi Sathiskumar, Thanks for reviewing VisaHQ. We're thrilled to hear you are a repeat client and we appreciate your kind words regarding our improvements as a company. We look forward to continuing to serve you! Safe travels, Rebekah @ VisaHQ
Posted 7 years ago
“Lata Joshi was the agent who helped out with the whole process. She was prompt in giving me timely updates and was very clear and aware of the urgency of the situation. The whole process was handled professionally and the team made sure I got my VISA on time for travel.”
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Posted 7 years ago
Hi Joel, Thanks for taking the time to review VisaHQ. We're glad to hear you had an excellent experience working with Lata and that she was able to get your visa quickly! We hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ
Posted 7 years ago
“Very fast to respond and helpful”
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Posted 7 years ago
Hi Samantha, Thanks for reviewing VisaHQ. We're glad you had a great experience with our team and we hope to serve you again. Safe travels! Rebekah @ VisaHQ
Posted 7 years ago
VisaHQ is rated 4.4 based on 4,219 reviews