VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,034 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

Visit Website

Write Your review

Tell us how VisaHQ made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so impressed with this company!excellent, they keep me informed of everything ,price that I payed for is worth it!”

Helpful Report

Posted 6 years ago

Hello! Thanks for taking the time to share your feedback. We're so glad you had a great experience working with VisaHQ and we hope you will return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very straightforward and simplistic”

Helpful Report

Posted 6 years ago

Hi Tom, Thanks for taking the time to leave your review of VisaHQ! We're glad you had a great experience with our application process and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“i had applied for the visa earlier and to be honest i had big doubts if i will get the visa just on time before my flight but VISAHQ did it and made my day would recommend 10/10 excellent services and very easy process😍✨✔✔”

Helpful Report

Posted 6 years ago

Hi Zeinalabdin, Thanks for taking the time to share your review of VisaHQ! We're so glad you had an excellent experience with our services and we hope you'll return next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very Helpful and fast”

Helpful Report

Posted 6 years ago

Hi Aman, Thanks for reviewing VisaHQ! We're glad you had a great experience and we hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“got the visa really quick. good service.”

Helpful Report

Posted 6 years ago

Hello! Thanks for taking the time to share your feedback about VisaHQ. We're glad you had a good experience and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Consistent high-quality service and successfully handle large volumes of applications for varying countries all at once.”

Helpful Report

Posted 6 years ago

Hi Adam, Thanks for reviewing VisaHQ. We're glad you had a great experience with our system and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Quick and reliable service.”

Helpful Report

Posted 6 years ago

Hi Ana, Thanks for taking the time to share your feedback. We're glad you had a great experience with VisaHQ and we hope you return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Thank you Alaa fo assisting me with my query and clearing my doubts. Excellent customer service.”

Helpful Report

Posted 6 years ago

Hello! Thank you for sharing your review of VisaHQ. We're glad to hear Alaa was able to work with you to answer your questions and help you obtain your travel documents. We hope you will use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I must say I wasn't sure if I would receive my Visa back in time to travel abroad, But I DID! Ya'll #ROCK 💃💃💃 THANKS VisaHQ for processing my application for a Visa in such a short notice. I will definitely use this company again in the near future & refer others~ Blessings 2Everyone there & HaPpy HaPpy NEW YEAR 🎊🎉 🎊”

Helpful Report

Posted 6 years ago

Hello! Thank you for taking the time to share your feedback about VisaHQ. We truly appreciate your kind words and we are so glad to hear our team was able to help you get your travel documents quickly! We look forward to serving you again soon. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Amazing service - I mailed my passport and visa application overnight. As soon as VisaHQ received it, they sent me an email to let me know. 30 minutes later I received another email saying that my paperwork looked good. About 30 minutes later I received another email to let me know that the application was submitted to the consulate. 3 days later, I received another email to let me know that the consulate had approved the visa. Another email to let me know that my passport was being mailed back to me. In other words, excellent communication! My passport was back exactly a week after I sent it out. And I didn't pay for any extra services. Would highly recommend VisaHQ.”

Helpful Report

Posted 6 years ago

Hi Luciana, Thank you for sharing your review of VisaHQ! We're glad you had a wonderful experience getting your visa and we hope to serve you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Online site very easy to use.”

Helpful Report

Posted 6 years ago

Hi Tina, Thanks for taking the time to share your feedback. We're glad you had a good experience with VisaHQ's application process and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Recently I purchased a Visa and when I received it I didn't understand something I phoned mediately and was greeted with the necessary tools on their end to figure it out with a follow-up email fantastic job thank you”

Helpful Report

Posted 6 years ago

Hi George, Thanks for sharing your review of VisaHQ! We're glad our team was able to clarify your questions and help you have a more enjoyable trip. We hope you will use our services again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Maria has always been responsive in a timely manner. She is an excellent VisaHQ representative.”

Helpful Report

Posted 6 years ago

Hi John, Thanks for taking the time to review VisaHQ. We're glad you've had an excellent experience working with Maria and we hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very easy to complete the form. Hassell Free”

Helpful Report

Posted 6 years ago

Hi Kevin, Thanks for taking the time to share your feedback. We're glad you had an excellent experience with VisaHQ's application process and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very attentive and accurate service... I am truly impressed. Well done.”

Helpful Report

Posted 6 years ago

Hello! Thanks for taking the time to leave your review of VisaHQ. We appreciate your kind words and are glad to hear you had a wonderful experience with our team. We hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Prompt and efficient service, with regular updates throughout the process. Thank you!”

Helpful Report

Posted 6 years ago

Hello! Thanks for taking the time to share your feedback. We're glad to hear you had an excellent experience with VisaHQ's application process and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very easy process. Fees and cost were clear and easily understudied. Great feed back on the completion of each set. Will use service again”

Helpful Report

Posted 6 years ago

Hi Stephen, Thanks for taking the time to share your review of VisaHQ. We're glad you had a great experience with your application from start to finish and we look forward to working with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Not all employees are sufficiently cross-trained”

Helpful Report

Posted 6 years ago

Hi Mark, Thanks for taking the time to review VisaHQ. I would like to apologize for any issues you experienced while working with our team and assure you that feedback like yours helps us improve our customer relations. We hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Carlos and Keith are the best, every time i have a question about a visa they always answer me and assist me whenever they can and gives me options. This company would never force their customers to chose the highest but they let you make your own decision. I will never go to another Visa services, VisaHQ has stole my heart. Thank you guys for everything.”

Helpful Report

Posted 6 years ago

Hi Remy, Thanks for taking the time to share your review of VisaHQ! We truly appreciate your kind words and we're glad to hear you had a great experience working with Carlos and Keith. We look forward to serving you again next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great service! Good communication. I would recommend VsaHQ for anyone needing visa or passport service.”

Helpful Report

Posted 6 years ago

Hi Craig, Thanks for taking the time to share your feedback. We're glad you had a great experience with VisaHQ and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,034 reviews